Back

Lexus of Arlington

Arlington Heights, IL

4.7
3,639 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive! LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car. We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
Contact Dealership

1510 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

Showing 3,639 reviews

April 17, 2020

Very good service from service department.but I expected a car wash I didn’t get ,over all very good service people were very nice and explain everything . More

by SREENIKAIMAL
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 18, 2020 -

Lexus of Arlington responded

Thank you for your feedback and the kind words about our service department. Unfortunately our carwash is closed due to the limited capacity requirements of the dealership to keep with COVID-19 procedures for the safety of our employees and customers. We are happy to provide you with complimentary carwashes again in the near future when it is safe to do so.

April 13, 2020

In this more than difficult time I know my Lexus Dealer is open to service my vehicle. Tom has been wonderful helping me with my car during a long process of repair do to a major car accident. Can’t th More

by Nita Goodman
Recommend Dealer
Yes
Employees Worked With
Alex Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Demos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zia Hanna
Apr 18, 2020 -

Lexus of Arlington responded

Lexus of Arlington appreciates your feedback, and we hope you, your family and neighbors are all staying healthy and safe at this time.

April 10, 2020

Edgar Martinez was a great salesman never gave up on getting me a deal an got what I wanted will always recommend people to come see him! Thanks You! More

by ANYUTKIN178
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez
April 08, 2020

I have purchased two previous Lexus vehicles from this dealership. They have always provided excellent customer service both before and after the sale. I highly recommend Lexus of Arlington. More

by ZILKE
Recommend Dealer
Yes
Employees Worked With
Dan Khoshaba
Apr 11, 2020 -

Lexus of Arlington responded

Thank you for your feedback and positive review! We appreciate your business and look forward to serving you in the years to come.

April 08, 2020

Tom P. was efficient and professional with what I had concerns about. He and Mitchell answered all of the questions I had. I appreciate it! More

by alexandradivito20
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2020

No other customers People were nice , but I was not impressed with the timeliness of the service agent letting me know when my car was ready. I had to call him. Both for More

by klfitt214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
April 02, 2020

The service was fast great and enjoyable love the seating area.look forward to every visit nice people and atmosphere wife like it as well More

by FIELDSBRUCE778
Recommend Dealer
Yes
Employees Worked With
Marcin Ajdukiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Kennedy, Dennis Schorle, Nusrath Khan, Zia Hanna, Holly Abassi
Apr 11, 2020 -

Lexus of Arlington responded

Thank you for your review and kind words!

March 26, 2020

I had a great experience. My advisor Haresh did a great job on helping me get my car serviced. I will be back again when I need service. They don't try to sell you a bunch of stuff you don't need! More

by ELLIS-RICK
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Lexus of Arlington responded

Thank you for your feedback!

March 23, 2020

Very very good service ,but the steam milk from the new coffee machines taste horrible. Again very good service. Work done like promised, change the milk pls More

by jacekzdun
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
March 23, 2020

This was a great experience working with Mark on working on options for selecting the right car for my budget and ensuring the good deal. More

by CHETANARORA
Recommend Dealer
Yes
Employees Worked With
Mark Burdeen
Mar 23, 2020 -

Lexus of Arlington responded

We appreciate the feedback! Mark is one of our best and his customers are very loyal to him. From everyone at Lexus of Arlington, we hope that you, your family and friends all remain safe and healthy during this time.

...
278
...