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Lexus of Arlington
Arlington Heights, IL
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,652 reviews
February 19, 2020
Went in because of the recall.Very pleasant and Went in because of the recall. Very pleasant and efficient service - thank you! Staff was friendly... coffee was good as always. My car was in go Went in because of the recall. Very pleasant and efficient service - thank you! Staff was friendly... coffee was good as always. My car was in good hands and glad to take care of the battery issues. More
by AMJUR.FINAH
Verified CustomerEmployees Worked With
Jose
February 18, 2020
Adriana was great !!! I am thankful for the experience that I had at Lexus of Arlington. I walked in one evening and was greeted by Adriana Cerlat. I test drove a GS350 and I am thankful for the experience that I had at Lexus of Arlington. I walked in one evening and was greeted by Adriana Cerlat. I test drove a GS350 and loved it. Adriana was knowledgeable and was able to compare the GS350 to other vehicles. The sales process was smooth because of Adriana's professionalism and her enjoyable personality. I was able to trade in my Infinity and receiving a fair price for it, as well getting a good deal on my Lexus GS. Adriana also called me to check in if I loved the car. What else could I ask for? I love this place and I'm grateful to work with Uber sharp people like Adriana. More
by Wojo C
Employees Worked With
Adriana Cerlat , Jim Cooper
February 18, 2020
Dead battery Tom “P” got right on it and was ready by 4 pm Service department is very well organized and professional Tom “P” followed through on everything and finished repair within hours. Now I know why Tom Service department is very well organized and professional Tom “P” followed through on everything and finished repair within hours. Now I know why Tom is service manager have been working with Ton since 2007. Great Job Thanks Again More
by RT38KRAFT
Employees Worked With
February 17, 2020
Great service from Ed I had a problem with my electrical system, and after checking some things out was offered a loaner while they studied the problem and my problem was q I had a problem with my electrical system, and after checking some things out was offered a loaner while they studied the problem and my problem was quickly resolved once the part came in. More
by Mike P
Employees Worked With
Ed is in service. (Do not know his last name, but I do know he is a drag racer.
February 15, 2020
Service department keep up the good word. Edwin was easy to work with he explained all my options and took care of my service needs very well. keep up the good word. Edwin was easy to work with he explained all my options and took care of my service needs very well. More
by DKP191
Employees Worked With
February 14, 2020
My experience It all started with Holly answering my email. She was genuine and knowledgeable responding with all of the information I needed promptly, which was a It all started with Holly answering my email. She was genuine and knowledgeable responding with all of the information I needed promptly, which was a refreshing change from the usual salesman that seem to only want to get you in the door. I came in because of Holly and left with a car I love at a great price! The only negative thing I'd add was there was no sugar free creamer, all had flavor and sugar. I love the massage chairs and huge gameroom for the kids to keep them busy while I signed paperwork. Lexus of Arlington is where I will purchase all of my cars! More
by SF487597
February 14, 2020
Came in for the first maintenance on my NX300. Very polite technicians. Quick to assist. Washed my car once service was complete. Nice waiting area. polite technicians. Quick to assist. Washed my car once service was complete. Nice waiting area. More
by CKTROP28
Employees Worked With
Tim Webb
February 11, 2020
Hiresh provided the excellent service. He made it possible to finish entire work in 2 hours. Hiresh always go above and beyond to satisfy the customer. possible to finish entire work in 2 hours. Hiresh always go above and beyond to satisfy the customer. More
by amin_shabana
Employees Worked With
February 11, 2020
Great. Haresh chat with me and brew up a fresh coffee. Was able to accommodate me last moment and the staff was Clean and friendly. Fixed the recall issue with my 10k service and cleaned up my car too. Was able to accommodate me last moment and the staff was Clean and friendly. Fixed the recall issue with my 10k service and cleaned up my car too. More
by SAMPANJWANI
Employees Worked With
February 11, 2020
great on 2/7/2020 - I just needed windshield wiper blades, but Joanna took my car and made sure it was washed as well. She is an excellent service agent. on 2/7/2020 - I just needed windshield wiper blades, but Joanna took my car and made sure it was washed as well. She is an excellent service agent. More
by BOOMERS51
Employees Worked With
Joanna Najdala
