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Lexus of Arlington
Arlington Heights, IL
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,652 reviews
November 13, 2018
Excellent Service Excellent customer service from the time I dropped off my car to picking it up. The service manager was knowledgeable and very informative. E Excellent customer service from the time I dropped off my car to picking it up. The service manager was knowledgeable and very informative. Employees make the difference in the experience and he met my expectations! More
by Cindcoo1
Employees Worked With
Customer Service
November 12, 2018
Great service no issues! I always feel like they go above and beyond to make the customer happy. Because I sure am always happy and I get all my questions ans no issues! I always feel like they go above and beyond to make the customer happy. Because I sure am always happy and I get all my questions answered. More
by ofeliashah1
Employees Worked With
Edwin
November 10, 2018
Outstanding Service Iv been with Lexus of Arlington for 11 years the service is outstanding I just had my regular service maintance on both my cars and I can’t say enough Iv been with Lexus of Arlington for 11 years the service is outstanding I just had my regular service maintance on both my cars and I can’t say enough about the out standing service I get from drop off to pickup each and every visit. My service representative Haresh is outstanding and he makes sure from the time I drop of my car I have all the details on what’s required based on my maintenance schedule and what’s upcoming can’t say enough about Haresh and all the staff at Arlington Lexus. Outstanding Service More
by ES330
Employees Worked With
November 10, 2018
Haresh was great as always I have brought and serviced all of my cars at Lexus of Arlington since 1996. Jim Cooper, Mark Burdeen -- in sales, and Haresh Trivedi in service are I have brought and serviced all of my cars at Lexus of Arlington since 1996. Jim Cooper, Mark Burdeen -- in sales, and Haresh Trivedi in service are my main guys. The fact is L of A is filled with great sales and service reps!! More
by Robsp82
November 09, 2018
Rob Kennedy the service manager is excellent Everything was perfect with service. Message chairs need to be fixed. Rob cares very much for customer satisfaction. He is clear with service needs an Everything was perfect with service. Message chairs need to be fixed. Rob cares very much for customer satisfaction. He is clear with service needs and follows up . More
by Gschachter
Employees Worked With
Rob Kennedy
November 08, 2018
20000 service Fast and efficient service. Tires rotation and brakes checked. Edwin Thalhammer did great job. Waiting room has donuts and drinks available and TVs ev Fast and efficient service. Tires rotation and brakes checked. Edwin Thalhammer did great job. Waiting room has donuts and drinks available and TVs every where to make your wait easier More
by Cycloneangel
Employees Worked With
Edwin Thalhammer, Tim Webb
November 07, 2018
Top notch dealership Everyone is friendly and treats you with respect at Arlington Lexus. My husband and I have been dealing with Rob Kennedy for the past 20 years. He gi Everyone is friendly and treats you with respect at Arlington Lexus. My husband and I have been dealing with Rob Kennedy for the past 20 years. He gives exceptional service and always goes out of his way to take care of all our needs. I feel comfortable being able to phone him with questions at any time. We are grateful to have Arlington Lexus and Rob Kennedy take care of our three Lexus vehicles. More
by Judy
Employees Worked With
Rob Kennedy
November 05, 2018
review Excellent customer service, follow up, and care. Tom understood my needs and addressed them. He assisted me in what needed to be done. Good caring i Excellent customer service, follow up, and care. Tom understood my needs and addressed them. He assisted me in what needed to be done. Good caring individual. Kept me posted as to when the vehicle would be ready. More
by CPA
Employees Worked With
November 03, 2018
Great service and amazing location. Really enjoyed it. Positive experience, really liked how efficient the team was and the facility is absolutely amazing. The time passes so quickly while waiting for my v Positive experience, really liked how efficient the team was and the facility is absolutely amazing. The time passes so quickly while waiting for my vehicle to be serviced. More
by Carm’s Lexus
Employees Worked With
Jamie Brown, Customer Service
November 02, 2018
Routine service Excellent service, friendly staff. Loaner is always available. I have been going to this location for since 1992 and never had a complaint. I recommen Excellent service, friendly staff. Loaner is always available. I have been going to this location for since 1992 and never had a complaint. I recommend this location More
by Lata7761
Employees Worked With
