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Lexus of Arlington
Arlington Heights, IL
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,652 reviews
October 07, 2018
Great all around! Great sales, service, and everyone is great. Been doing business with Arlington Lexus since “94”. Every visit is pleasant experience. Harish is an exc Great sales, service, and everyone is great. Been doing business with Arlington Lexus since “94”. Every visit is pleasant experience. Harish is an excellent service consultant, always happy to work with him. More
by Rick@346
October 06, 2018
Lexus of Arlington Rocks! I love this dealership. Service is 5 star. I was given a car to use while mine was serviced. The job was completed as estimated and of course a comple I love this dealership. Service is 5 star. I was given a car to use while mine was serviced. The job was completed as estimated and of course a complementary car wash is included. Personnel are friendly, courteous and knowledgeable. More
by Lexuslove
Employees Worked With
October 06, 2018
Recall for fuel system on 2007 Lexus GS 350 Excellent Service from the time of the call for an appointment, through dropoof and pickup. Car came back clean with fuel tank filled which the dealer Excellent Service from the time of the call for an appointment, through dropoof and pickup. Car came back clean with fuel tank filled which the dealer said is standard for a recall. Customer Service was very friendly and helpfull More
by Rick 1235
Employees Worked With
October 05, 2018
My Service Experience As always, my experience was swift, efficient and beautifully handled. Haresh was extremely professional in his dealing with the problem and with me. As always, my experience was swift, efficient and beautifully handled. Haresh was extremely professional in his dealing with the problem and with me. Interpersonal skills, A+. More
by DebbieH
Employees Worked With
October 02, 2018
Loaner car not offered I spent in excess of $50,000 for my car which I have had for 6 months. I need a whole new radio which can take up to 10 days just to get the part. I a I spent in excess of $50,000 for my car which I have had for 6 months. I need a whole new radio which can take up to 10 days just to get the part. I am now driving a car with no radio, no navigation, no Bluetooth and even my clock can’t be reset to the right time. I was never offered a loaner car even though the car I’m driving now in the state it’s in is totally unacceptable. I have a friend who experienced a similar problem with her Porsche. She was given a loaner car. I regret my decision to have bought this Lexus More
by Unhappy
Employees Worked With
September 30, 2018
Owners Arlington Lexus IS a best service. They do very good job as time my vehicle need to be serviced. I’m so happy when we picked up my vehicle back. Thx. Arlington Lexus IS a best service. They do very good job as time my vehicle need to be serviced. I’m so happy when we picked up my vehicle back. Thx. More
by Mr.Tang
Employees Worked With
Rob Kennedy
September 27, 2018
Fantastic Service I have a 2007 Lexus that I purchased from Arlington Lexus new it has 190,000 miles on it and it still runs great. I have had all my service work done I have a 2007 Lexus that I purchased from Arlington Lexus new it has 190,000 miles on it and it still runs great. I have had all my service work done at the dealership and they have always been so accommodating. I highly recommend them. More
by 2007 Lexus
Employees Worked With
September 26, 2018
Excellent as Always Always the best treatment and care from Haresh and the Arlington Lexus team. Got in at a moments notice, had a new car to get to work in and my car w Always the best treatment and care from Haresh and the Arlington Lexus team. Got in at a moments notice, had a new car to get to work in and my car was clean and ready for me on my way home. More
by love2drive
Employees Worked With
September 21, 2018
Nice place My experience with Arlington Lexus is consistently good. The service folks are friendly & don’t try to upsell you too much. I had an expired coupon (A My experience with Arlington Lexus is consistently good. The service folks are friendly & don’t try to upsell you too much. I had an expired coupon (Aug) and since I got more than an oil change he let me use it. More
by 2Rushed
Employees Worked With
September 19, 2018
Excellent Service Excellent service from Arlington Lexus. I took my car in yesterday and as always had great service provided by courteous, knowledgeable people. This i Excellent service from Arlington Lexus. I took my car in yesterday and as always had great service provided by courteous, knowledgeable people. This is the second car I’ve purchased from this dealership and always use their service department. More
by Mycar
