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Lexus of Arlington
Arlington Heights, IL
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,652 reviews
June 19, 2018
Great service As always I received courteous and great service. I have been a customer for several years and I'm always pleased w the services and quality. As always I received courteous and great service. I have been a customer for several years and I'm always pleased w the services and quality. More
by amcfelipe
Employees Worked With
Tim Webb, Customer Service
June 16, 2018
BEST LUXURY CAR DEALERSHIP IN CHICAGOLAND Absolutely wonderful and seamless experience purchasing my car second time around all in a span of less than a week. From the time I walked in and was Absolutely wonderful and seamless experience purchasing my car second time around all in a span of less than a week. From the time I walked in and was introduced to Jamie Brown by my first sales agent, Jim Cooper, the test drive, communications to finalize the deal to the day of purchase, I felt I was provided excellent service by people who valued me as a customer. The orientation to the car by Terry Krawczyk was concise, thorough and quite enjoyable especially in the spacious and soothing area for car delivery. I have to mention the major factor contributing to decision to getting my second car from this dealership is the superb service I've received over the years from service advisor, Haresh Trivedi as well as from my first sales agent, Jim Cooper who continued to help me well beyond after my first car purchase. With the commitment to service and professionalisn of the people who took care of me, I know that I am getting great value for my money. Thank you so much Jamie, Jim, Terry, Haresh and everyone else who facilitated the purchase of my new car. More
by Peregrine89
Employees Worked With
Other Employees :
Jim Cooper, Jesse Moreno, Terry Krawczyk, Jamie Brown
June 04, 2018
Excellent service as usual Ryan L. Displayed outstanding customer service and I would highly recommend this dealership. I came in for a routine oil change and to fish out a key Ryan L. Displayed outstanding customer service and I would highly recommend this dealership. I came in for a routine oil change and to fish out a key that I couldn’t retrieve that get stuck in the ashtray door. Ryan was professional and accommodating. Overall, great service. More
by Lexusclint
Employees Worked With
Ryan Lange
June 01, 2018
The service rep. Jose is very professional and friendly. The problem of the car is explained clearly and repiar was scheduled promptly. We appreciate the loner car as well. Thanks. The problem of the car is explained clearly and repiar was scheduled promptly. We appreciate the loner car as well. Thanks. More
by luanch
Employees Worked With
Jose
May 31, 2018
Excellent Service Very thankful for the great service and with awesome customer service. I could not thank haresh enough for his willingness to help at any time. Very thankful for the great service and with awesome customer service. I could not thank haresh enough for his willingness to help at any time. More
by Graskin
Employees Worked With
May 30, 2018
Long time satisfied customer I have used this dealership for the last 14 years and I have nothing but good things to say about the whole experience. Great customer focus across th I have used this dealership for the last 14 years and I have nothing but good things to say about the whole experience. Great customer focus across the entire spectrum of service. Very happy with everything they do. More
by Jake
Employees Worked With
May 30, 2018
Service appointment, quick & awesome place to hang Very fast service appointment & they have a comfortable place to wait for service. They were even grilling burgers & hot dogs on that day! Makes the t Very fast service appointment & they have a comfortable place to wait for service. They were even grilling burgers & hot dogs on that day! Makes the time go by quick. More
by HeartLexus
May 25, 2018
Easy Transaction Easy transaction with agent, managers and financing department. The best dealership so far based on my experience here. Other dealers are in it just t Easy transaction with agent, managers and financing department. The best dealership so far based on my experience here. Other dealers are in it just to make a sale, that’s not the case of Arlington Lexus. They build relationships so your car buying experience won’t be a painful one. I would definitely recommend this dealer to my fiends and family. More
by Johnny T
Employees Worked With
Raj of Sales, Zia of finance, Peter of Technology specialist. , Hugh Stinnette
May 24, 2018
Service Tim Web is excellent when you get there and he goes over everything & explains if there is anything additional that he senses has to be taken care of. Tim Web is excellent when you get there and he goes over everything & explains if there is anything additional that he senses has to be taken care of. More
by Jacqueline
Employees Worked With
Jim Cooper, Rob Kennedy, Tim Webb, Customer Service
