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Lexus of Arlington
Arlington Heights, IL
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,652 reviews
April 18, 2018
Service Always great friendly service. Tom is the best.and keeps me informed of the progress of the work and what they find. Waiting is never a hardship becau Always great friendly service. Tom is the best.and keeps me informed of the progress of the work and what they find. Waiting is never a hardship because they have the best amenities. More
by Annon
April 17, 2018
Great service always! I have complete confidence & Trust with Mr.Haresh T. Service Agent at Arlington Lexus. His patience and detail explanations always make me feel comfor I have complete confidence & Trust with Mr.Haresh T. Service Agent at Arlington Lexus. His patience and detail explanations always make me feel comfortable as well as informed with what to expect from service and auto. Great Job Harresh & Arlingron Lexus More
by Noreen
Employees Worked With
April 10, 2018
Great deal and awesome place! Our experience at Lexus of Arlington was phenomenal by all means. My sales representative, Alex Castro was extremely knowledgeable and helpful. Might Our experience at Lexus of Arlington was phenomenal by all means. My sales representative, Alex Castro was extremely knowledgeable and helpful. Might consider buying there again. More
by newguy7
Employees Worked With
April 10, 2018
Oil change Fast, efficient and job well done. Also honored a coupon for a synthetic oil change that was sent out late. That made the experience really great. Fast, efficient and job well done. Also honored a coupon for a synthetic oil change that was sent out late. That made the experience really great. More
by Puzzi
Employees Worked With
Jamie Brown
April 10, 2018
Routine Scheduled Service Extremely clean service area. Rob was very helpful and efficient in scheduling our visit. We went for lunch across the street and were expecting to p Extremely clean service area. Rob was very helpful and efficient in scheduling our visit. We went for lunch across the street and were expecting to pick up vehicle later that day, We received a call from Rob while at lunch stating the vehicle was finished. Vehicle was washed and looked great!! Awesome service staff.....thanks!! More
by Rivnut
Employees Worked With
Rob Kennedy
April 09, 2018
Recall service Came to Lexus of Arlington Heights due to a recall notice. Got it checked along with a couple other issues of concern. Needed part overnighted and pro Came to Lexus of Arlington Heights due to a recall notice. Got it checked along with a couple other issues of concern. Needed part overnighted and problem solved! More
by 1234
Employees Worked With
April 07, 2018
New purchase made easy I love working with Jamie Brown for the past 7 years at Arlington Lexus. Jamie is very professional and very courteous. He is such a joy to deal wi I love working with Jamie Brown for the past 7 years at Arlington Lexus. Jamie is very professional and very courteous. He is such a joy to deal with. I just purchased my 4th Lexus and it is because he listens to what his customers want. A happy customer is a returning customer!! I love my new nx hybrid. More
by ofeliashah1
Employees Worked With
Jamie Brown
April 06, 2018
Always helpful & so easy Love working with Tom! He always gives great, realistic advice. Love being able to drop off my car for service, leave with a loaner to get back to wo Love working with Tom! He always gives great, realistic advice. Love being able to drop off my car for service, leave with a loaner to get back to work and pick up my car when convenient. More
by Ejulia
Employees Worked With
April 06, 2018
service at Lexus Arlington Heights Had a very good service! Tom the service manager is very kind and done great service. I will recommend to others to come to Lexus Arlington Heights Had a very good service! Tom the service manager is very kind and done great service. I will recommend to others to come to Lexus Arlington Heights for Service and contact Tom. More
by Intan
Employees Worked With
April 03, 2018
They can’t even install an oil filter properly I had an oil change service at this dealer. The oil filter was installed incorrectly, car was leaking oil. I had to drive back to reinstall the filter I had an oil change service at this dealer. The oil filter was installed incorrectly, car was leaking oil. I had to drive back to reinstall the filter. I asked service advisor why it happened, and the answer was that it’s normal, and happens to others, not just you. More
by IK
Employees Worked With
Jose
