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Lexus of Arlington
Arlington Heights, IL
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,652 reviews
March 30, 2018
service experience Rob was great Not pushy ! I Efficient service. Thank you for the car wash ! I also used the massage chairs. And enjoyed the quiet environment Rob was great Not pushy ! I Efficient service. Thank you for the car wash ! I also used the massage chairs. And enjoyed the quiet environment More
by rose
Employees Worked With
Rob Kennedy
March 29, 2018
Great service Rob Kennedy was my service agent, knowledgeable and very pleasant to work with. I was there for an oil change but discovered I needed a rear alignment Rob Kennedy was my service agent, knowledgeable and very pleasant to work with. I was there for an oil change but discovered I needed a rear alignment as well, it was all taken care of quickly at a reasonable price. And the waiting area couldn't be more comfortable, More
by Irish1
Employees Worked With
Rob Kennedy
March 28, 2018
In for service They always do the right thing. Good customer service attitude all the time. It's just the perfect place to go. Also the the place alone is AWESOME!! They always do the right thing. Good customer service attitude all the time. It's just the perfect place to go. Also the the place alone is AWESOME!! My daughters love to come with me when I go for my car services!!!!! More
by BigO
Employees Worked With
Ryan Lange
March 27, 2018
Routine maintenance Outstanding service, brought my car in for oil change, was alerted about front end alignment and tire rotation which was completed and reminded about Outstanding service, brought my car in for oil change, was alerted about front end alignment and tire rotation which was completed and reminded about changing back brakes during next service, was also told about right muffler leaking Great job as alwats More
by Don mackey
March 27, 2018
Great service Harresh is very nice gentleman , explains everything, very officinet. Highly recommend . It when to service for maintenance and for all the stuff th Harresh is very nice gentleman , explains everything, very officinet. Highly recommend . It when to service for maintenance and for all the stuff they check timing was pretty good More
by Izabella10!
Employees Worked With
March 24, 2018
Service Ryan made my service experience great! He was very courteous and professional. He was kind enough to make my wait enjoyable and I was able to run my e Ryan made my service experience great! He was very courteous and professional. He was kind enough to make my wait enjoyable and I was able to run my errands. I really enjoyed Ryan handling service and think he is a great employee. I’ve past experiences with not so friendly service guys here before so I thought Ryan deserved a review. More
by Nkd
Employees Worked With
Ryan
March 24, 2018
Oil change Did a great job. Routine visit. Took my car on time. Staff friendly and helpful. Happy to do our service with Lexus of Arlington Heights. Did a great job. Routine visit. Took my car on time. Staff friendly and helpful. Happy to do our service with Lexus of Arlington Heights. More
by Mylexus
Employees Worked With
March 23, 2018
Great service Went in for an oil change. Found out I needed an alignment as well. The work was done quickly and the car was ready when promised. Went in for an oil change. Found out I needed an alignment as well. The work was done quickly and the car was ready when promised. More
by LisaS
Employees Worked With
March 21, 2018
Drop In Repair Drove in without an appointment first thing on Monday morning. As usual, I was promptly greeted by the service front end team and had my problems rev Drove in without an appointment first thing on Monday morning. As usual, I was promptly greeted by the service front end team and had my problems reviewed by the excellent service manager, Tom, within a few minutes of arriving. I was given a courtesy vehicle to use, which was a 2018 Lexus with less than 5000 miles on it. Received a call from Tom before noon, with a full diagnosis of what needed to be repaired, and an accurate estimate of what it would cost. Repairs were performed within the agreed price estimate, and pick up was smooth. The only reason I am not giving five stars is because, of course, dealer service is quite expensive. More
by Lacey
Employees Worked With
March 20, 2018
Oil change tires Always treated like royalty here! From the second I pull my car in to pickup everyone is so helpful and nice. They called and explained everything t Always treated like royalty here! From the second I pull my car in to pickup everyone is so helpful and nice. They called and explained everything that needed to be done and the cost. More
by Bryn
Employees Worked With
