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Lexus of Arlington
Arlington Heights, IL
3,652 Reviews
Here at Lexus of Arlington, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Lexus cars including Lexus RX350, GX 460, NX 300, ES 350, IS 300 and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
LEARN MORE ABOUT THE AUTO SERVICES AVAILABLE TO DRIVERS IN ARLINGTON HEIGHTS, PALATINE, KILDEER, HOFFMAN ESTATES AND DEER PARK IL
It's not just about helping you select a new or used car here at Lexus of Arlington. Our auto finance center also works to ensure that you take advantage of a lease or loan solution that fits squarely into your budget. That gives you the chance to enjoy a great deal on a high-quality new or used car.
We strive to ensure that your car maintains its original quality for thousands of miles. Don't hesitate to visit our service and parts centers for auto maintenance and repairs near Arlington Heights, Palatine, Kildeer, Hoffman Estates and Deer Park IL. You'll always find peace of mind with our factory-trained technicians working on your new or used car. It's all part of our desire to help you make the most of every drive in your new Lexus or used car. If there's any way we can improve your ownership experience, please give us call or stop by Lexus of Arlington in Arlington Heights today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,652 reviews
May 07, 2015
Fantastic Mark Burdeen was one of the most knowledgeable and friendly Sale Representative I have ever dealt with when making such a sizeable purchase. Prior to Mark Burdeen was one of the most knowledgeable and friendly Sale Representative I have ever dealt with when making such a sizeable purchase. Prior to our visit we sent him the specs on what we were interested in and upon arrival he had 4 different SUV's ready for us to look at. We were introduced to him by his Boss, Steve Bernstein, who was also extremely friendly and took time to review all of our options. It is much further from home than the Lexus dealer in Westmont but the experience is worth the extra drive time. More
by MAS123
Employees Worked With
Steve Bernstein, Mark Burdeen
April 20, 2015
30% above Lexus retail for service is a bit much I had an expensive repair on my Lexus that they wanted to charge me for 4 hours of labor and over $200.00 above the official Lexus Corporate retail pr I had an expensive repair on my Lexus that they wanted to charge me for 4 hours of labor and over $200.00 above the official Lexus Corporate retail price for one part. It was ridiculous. Other Official Lexus dealers within 50 mile all quoted and were going to charge the "book rate" of 2 hours labor and at or below the Lexus retail price of the part, not the inflated price they quoted. I even called their parts department to buy it and undercut the price that parts quoted me. Mr. Harash Trivedi requoted me down from above $1,500 to below $1,200 and then insisted that I sign off on the price and approve the work. His new selling price was now 5 hours of Labor at $110.00 per hour instead of 4 hours at $140/hourand over $600 for the part. Never mind that the other Lexus dealers I contacted stated 2 hours.. To bad about I experienced as their new car sales department is very good, fyi, I bought the car there new More
by keepitreal
April 17, 2015
ROB KENNEDY On 04/14/2015 I went to the dealership to get my oil changed. I have a very good experience. The price are fair. Customer service are good. THE BEST P On 04/14/2015 I went to the dealership to get my oil changed. I have a very good experience. The price are fair. Customer service are good. THE BEST PERSON TO "work" with is Mr. ROB KENNEDY!!!!! More
by Patty D.
April 09, 2015
"Good first time experience" I have a good experience on my first visited to this location. The price are fair. Customer service are good. Only problem I have is time. I was told I have a good experience on my first visited to this location. The price are fair. Customer service are good. Only problem I have is time. I was told it took 3 hours but end up taking 3 days but the dealer did provide me with a loaner with no charge. More
by Xion
April 07, 2015
The Best Experience ever?? Hello, I just want to let everyone know that I just went in for service on 04/06/15 and Mr. Haresh Trivedi helped me, what a stand up man this guy is Hello, I just want to let everyone know that I just went in for service on 04/06/15 and Mr. Haresh Trivedi helped me, what a stand up man this guy is, very polite and professional,knows exactly what he's talking about, I never had such a pleasant experience like this anywhere besides Arlington Lexus, i wish more ppl were like Mr. Trivedi, after my service was done promptly i was so happy that I offered Mr. Trivedi to take him for lunch or dinner but he kindly refused which I did not mind because it's part of business, anyways (Mr. Trivedi is a Fantastic man and pretty much Arlington Lexus is the place for my next car buy without any questions (this is how customer experience should be)!!! More
by Rick77
March 17, 2015
GOOD FEELING I just took my car for the 2. time to Arlington Lexus and they did a great job again. They have very professional staff members and they know what the I just took my car for the 2. time to Arlington Lexus and they did a great job again. They have very professional staff members and they know what they are doing. I purchased my car from them about little over a year ago and Mr. Mustafa Dagoglu had helped me at that time. He still comes up to me asks me if I have any questions about the car , if I am satisfied with it. He answers all my questions very clearly .It is a good feeling that I am in good hands when I am at Arlington Lexus. More
by nicholas
Employees Worked With
Hugh Stinnette, Mustafa Dagoglu
March 14, 2015
Awesome experience every time! This is our second car purchase from Arlington Lexus and Mark Burdeen. Both times we have had exceptional service and a pleasant car buying experience This is our second car purchase from Arlington Lexus and Mark Burdeen. Both times we have had exceptional service and a pleasant car buying experience. Mark is very knowledgable in what he does and able to explain all the features of the cars we are looking at in great detail. I would highly recommend this dealership and Mark Burdeen in particular. More
by Fam5
Employees Worked With
Jesse Moreno, Mark Burdeen
March 14, 2015
Great Experience for Service! We needed help right away and Arlington Lexus was "Johnny on the Spot"!! We are certainly pleased with the prompt and professional way we were treate We needed help right away and Arlington Lexus was "Johnny on the Spot"!! We are certainly pleased with the prompt and professional way we were treated without an appointment. They are our Dealership to stay with and recommend.. More
by Carolyn Slater
March 14, 2015
GREAT EXPERIENCE EVERY TIME Salesperson Mr.Mustafa Dagoglu has been taken care of my needs since the day I bought my Lexus and it has been more than a year .He knows so much a Salesperson Mr.Mustafa Dagoglu has been taken care of my needs since the day I bought my Lexus and it has been more than a year .He knows so much about the cars and he answers all my questions very clearly. I had a very good service experience as well.And the staff has been very professional ,friendly . I do not worry about my car when I am at Arlington Lexus because I know they are going to do a great job every time. I would definitely recommend this place to a friend. More
by nicholas
Employees Worked With
Mustafa Dagoglu
March 13, 2015
Great Car for a good price! I went into the dealership with a goal and the staff met it. I got a great car for my budget. Got some great test drives and perks of buying from Arli I went into the dealership with a goal and the staff met it. I got a great car for my budget. Got some great test drives and perks of buying from Arlington Lexus in Palatine. The staff was very good at addressing my needs. Im Happy and you will be too. More
by Ryellin
Employees Worked With
Nora McGinty, Jesse Moreno
