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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

December 31, 2021

My last visit for car service was done promptly and conveniently. I am pleased with it. More

by ANITAALVI
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Jan 02, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

December 31, 2021

Great. Great service department. Love our new vehicle. Nice salesperson. Second vehicle we bought at this dealership..very lovely place. Very clean. More

by W0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom service manager/ Nus, Sevan Sayadian
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Jan 02, 2022 -

Lexus of Arlington responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 31, 2021

First time I got my car serviced here .. people are very kind take me on time .. they did excellent job Love this place More

by Thảo Do
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Jan 02, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

December 31, 2021

Ed is great to work with and very understanding of the service needs for my car. The service was completed timely as promised. More

by pxayariboun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Jan 02, 2022 -

Lexus of Arlington responded

Thank you for the kind words for Ed and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 31, 2021

I did not have an appointment and Ed took me right in and serviced my car right away. He was very helpful an answered all my questions. More

by Shellyh198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Dec 31, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Ed and our team. We're glad to hear we delivered such a great experience!

December 30, 2021

Haresh is amazing- he always take care of me whenever I need to bring my car in for maintenance. He’s incredibly knowledgeable and won’t try to force you on anything you don’t need. Overall amazing service More

by sacramentojeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Dec 31, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Haresh and our team, and we look forward to working with you again.

December 30, 2021

Always been a good experience. GM, Marcin has been a tremendous help and has kept me and my family customers for many years! More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Edwin Thalhammer
Report | Print
Dec 31, 2021 -

Lexus of Arlington responded

Thank you, Steven, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

December 29, 2021

Great experience! Thorough and car was delivered in a timely manner. Tom was wonderful to work with. More

by mcasey415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Dec 31, 2021 -

Lexus of Arlington responded

Thank you for your review and kind words for Tom. We appreciate your business and our team looks forward to serving you again soon!

December 28, 2021

Harish got me in and out in 45 minutes...must be a record of some sort. He was very professional and polite, eactly what I would expect from a Lexus Dealership. Sat down in front of a big screen TV and had a More

by luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Dec 29, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

December 28, 2021

Had a great service experience with Tony this visit. I appreciate your help and returning my call to answer my question. More

by G0Dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Dec 29, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Tony here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

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