Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Arlington

Arlington Heights, IL

4.7
3,626 Reviews
Call Dealership (847) 794-4821
View Awards

1510 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

3,626 Reviews of Lexus of Arlington

December 30, 2021

Always been a good experience. GM, Marcin has been a tremendous help and has kept me and my family customers for many years! More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Edwin Thalhammer
Report | Print
Dec 31, 2021 -

Lexus of Arlington responded

Thank you, Steven, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

December 29, 2021

Great experience! Thorough and car was delivered in a timely manner. Tom was wonderful to work with. More

by mcasey415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Dec 31, 2021 -

Lexus of Arlington responded

Thank you for your review and kind words for Tom. We appreciate your business and our team looks forward to serving you again soon!

December 28, 2021

Harish got me in and out in 45 minutes...must be a record of some sort. He was very professional and polite, eactly what I would expect from a Lexus Dealership. Sat down in front of a big screen TV and had a More

by luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Dec 29, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

December 28, 2021

Had a great service experience with Tony this visit. I appreciate your help and returning my call to answer my question. More

by G0Dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Dec 29, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Tony here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

December 28, 2021

Excellent experience overall, while was waiting the 40k service was done on time as promised with no issues. More

by aurelianmiroi32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Dec 29, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 28, 2021

Had an exceptional experience purchasing a new vehicle - Eddie was terrific in finding my dream car for me! Highly recommend Lexus of Arlington for sales & service! More

by MLM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou, Yegor Azarov
Report | Print
Dec 29, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

December 27, 2021

I bring my car in for a issues with can't starting my car with the lexus app and I still have the same issue. So it wasn't fix More

by saylathach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Coyoc
Report | Print
Jan 13, 2022 -

Lexus of Arlington responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 26, 2021

Lori is great. She provided attention and personalized service. The service technician showed me the problem. The waiting areas on both floors are spacious and provide comfortable amenities More

by Ashwin desai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Dec 27, 2021 -

Ashwin desai responded

OK

December 25, 2021

Professional, quick and efficient. Waited while they did the service and they made sure the wait time was not long. Thank you! More

by PERRYW
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi, Tony Coyoc, Lori Devega, Josie Garcia, Brenda Ramirez, Elena Soriano, Edwin Thalhammer, Julianna Uriostequi, Dakota Younglove
Report | Print
Dec 27, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 24, 2021

Tom Prondzinski, Service Manager is my friend. I bet all people who work with Tom eel the same way. Thanks More

by SC430 2003 Like new
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Dec 27, 2021 -

Lexus of Arlington responded

We are very happy to hear that Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

1
...
136
137
138
...
363