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Lexus of Arlington

Arlington Heights, IL

4.7
3,626 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,626 Reviews of Lexus of Arlington

December 24, 2021

My 2004 ES330 has only ever been serviced here so I have a long experience with the Service Department. I have always been very happy with the entire experience. Highly recommend them. Will keep your car go More

by Jake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Dec 27, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

December 24, 2021

Great customer service with detailKnowledge about new Great customer service with detail Knowledge about new car and auto industry Nice show room More

by PETERCSHAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Tony Coyoc
Report | Print
Dec 27, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

December 24, 2021

Oil change completed in one hour. Waiting area was clean with snacks and coffee. Harish was very professional explaining all needed future services. Will definitely come back again. More

by PATEL_HIMANSHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Dec 27, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Haresh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

December 24, 2021

People work there nice and friendly including Tony service desk. If you want to safe your time definitely go there no doubt. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Dec 27, 2021 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 23, 2021

Brought my car in to see about sluggish acceleration. Service department gave me a few options and I decided on one of them after a brief explanation. They called me when my car was ready in a timely ma More

by Lexuslove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc, Lori Devega, Josie Garcia
Report | Print
Dec 24, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 23, 2021

Great service Jose was attentive knowledgeable and awesome I will definitely be back for service! More

by Benbshenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Dec 24, 2021 -

Lexus of Arlington responded

Ben, It's great to hear that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

December 23, 2021

Fast, accurate and fair communicating the service required. Jose was excellent communicating the status of service. Completed on time. I recommend Lexus of Arlington to all. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Dec 24, 2021 -

Lexus of Arlington responded

Joe, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 23, 2021

I had a tire blow out I was Satisfied with the work however they did not put the tire jack parts back away. Gotta do better with service. Details with your customers is everything. FYI More

by GEROSKAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Brown, Lori Devega, Sevan Sayadian
Report | Print
December 22, 2021

Received email from you saying I needed a checkup. Made appointment, spent an hour and half at dealership, received a clean car and went home. Great service. More

by STEPHEN_SCHEFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Dec 22, 2021 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

December 21, 2021

Took the time to explain all details and answer my questions. Friendly, polite, timely. Couldn't ask for more. More

by Vonne Henne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Dec 21, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

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