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Lexus of Arlington

Arlington Heights, IL

4.7
3,626 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,626 Reviews of Lexus of Arlington

November 22, 2021

Good customer service. Lori was attentive and very helpful. Other staff were great as well. More

by CHIA.JOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 22, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Lori to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

November 22, 2021

Professional and running on time. Convenient hours. Very, very, very, very, very, very nice waiting room. More

by J.VAKAHARIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Nov 22, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

November 22, 2021

Jose, Mitch, and Vlad are great, I always get first rate service when I bring in my SUV!!! My first choice for service at when buying a new vehicle. More

by CUBSWINFORERNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Marcin Ajdukiewicz, Mitch Horwitz, Tony Coyoc, Josie Garcia, Dakota Younglove
Report | Print
Nov 22, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience working with Jose, Mitch and Vlad here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

November 21, 2021

Haresh Trivedi at Arlington Lexus does a great job. he recommends good solutions and calls when the work is completed. More

by CHRISTOPHERNOWAK
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 22, 2021 -

Lexus of Arlington responded

Christopher, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Haresh met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

November 20, 2021

In time, very professional responding good attention nice atmosphere teams are very good and positive thanks More

by DAWNTES18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Nov 20, 2021 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Dawn. We look forward to having you as one of our valued customers for years to come.

November 19, 2021

My advisor Lori was extremely knowledgeable. Really on the ball. I will ask for her More

by RROMVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 19, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Lori delivered such a great experience!

November 19, 2021

Excellent service!!!! Beyond 5 stars. Very attentive and provided great service. I will not go to another location except this one! More

by amandaschee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 19, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, Amanda, and for taking the time to leave us this wonderful feedback!

Nov 19, 2021 -

amandaschee responded

You’re Welcome! I do need appointment for oil maintenance. Can you please set me up

November 19, 2021

Eddie B sold me a beautiful new Lexus last weekend! Such a great experience! Eddie was patient, supportive, and one of the best sales people I have had the pleasure of working with! More

by EWKA08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou, Igor Zigic, Yegor Azarov, Edwin Thalhammer
Report | Print
Nov 19, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. Edward and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 19, 2021

You did an excellent job. and your staff are very accommodating I can even recommend the place. More

by Normanicolas007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Nov 19, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again!

November 19, 2021

Lori took care of all the service I needed to bring my Lexus up to date. More

by pnbell0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
Report | Print
Nov 19, 2021 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

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