Lexus of Arlington

Professional service. Excellent way of approaching especially Lori. Technician did a good job. Thanks for the good team. especially Lori. Technician did a good job. Thanks for the good team. More

Everyone at Arlington Lexus IS so very nice and accommodating And so helpful they make you feel special accommodating And so helpful they make you feel special More

The service department at Arlington Lexus is very efficient. The service manager was very helpful and courteous. efficient. The service manager was very helpful and courteous. More

Bait/switch. Found ES350 online, exchanged several texts/calls/emails, drove 250 miles, car wasn’t available, please try another. Very surprising from Lexus dealership (long history of Lexuses in our texts/calls/emails, drove 250 miles, car wasn’t available, please try another. Very surprising from Lexus dealership (long history of Lexuses in our family). Unusually rude customer service, Henrietta, manager. Looking at more reviews, I see my experience is common, unfortunately. After they responded, I sent Arlington Lexus my contact info. They never replied to me. Clearly, a problem here. More

My bringing my truck to Arlington of Lexus was a special and rewarding experience. I was treated with the utmost Courtesy. The service to my vehicle was proficient. and rewarding experience. I was treated with the utmost Courtesy. The service to my vehicle was proficient. More

Prompt service. Clearly explained reasons for service. Beautiful accommodations while waiting in a safe environment during Covid. Helpful and courteous employees. Beautiful accommodations while waiting in a safe environment during Covid. Helpful and courteous employees. More

Outstanding customer service, I felt I was treated like family. Repair took much longer than expected, let me keep the loaner until my car was ready. family. Repair took much longer than expected, let me keep the loaner until my car was ready. More

friendly and professional service I am completely satisfied Looking forward to service my car in your dealership satisfied Looking forward to service my car in your dealership More

very Accommodating and friendly atmosphere. Explained work that was done and not in a hurry to explain everything. Take time to listen to custmer on what is wrong and give estimates on how long it will t work that was done and not in a hurry to explain everything. Take time to listen to custmer on what is wrong and give estimates on how long it will take to finished the job. Thank you. More

Thomas Prondzinski,the best!!! nice and very friendly!!!Knows his job very well!!! Fast and professional!!! friendly!!!Knows his job very well!!! Fast and professional!!! More