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Lexus of Arlington

Arlington Heights, IL

4.8
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

August 23, 2021

Great service!Everything was done on time and well Great service! Everything was done on time and well explained in details what was done and what was the issue related. More

by Olesea Dimitrova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 24, 2021 -

Lexus of Arlington responded

Olesea, thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2021

Friendly advisor, Tony, made it a quick process. Clean showroom and waiting room. Nice snacks. Woodfield Lexus has only water…says it’s due to Covid, and dirtly waiting room More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 24, 2021 -

Lexus of Arlington responded

Thank you, Peter! We appreciate your business and our team looks forward to serving you again soon!

August 22, 2021

Service is always excellent, the people are friendly and the facilities are new. I always wait for my car and the waiting area is big and I am able to work. They are also pet friendly and I bring our gold More

by ericzarnikow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Aug 23, 2021 -

Lexus of Arlington responded

Thank you, Eric, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

August 21, 2021

The sales lady was very polite , nice and get professional, give us a lot of recommendations. I appreciate it and hope all the sales are same like het More

by Junluo29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Aug 21, 2021 -

Junluo29 responded

Great service

August 21, 2021

It was a very good experience, my salesperson Edward Bijou was very professional and helpful. Totally recommended thanks. More

by ortiz1001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou
Aug 23, 2021 -

Lexus of Arlington responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Edward and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 21, 2021

Edgar, was really professional in his approach. He showed us all of our options without pressure which helped us come to our own decision to buy. I would recommend Edgar as your car salesman. More

by Palmery1
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez, Igor Zigic
Aug 23, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Edgar was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 20, 2021

Edgar was great. I showed up looking for a car that hadn't even made it out of detailing yet, but he went out of his way to take me to the detailer and got the keys so we could test drive it. He and th More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez
Aug 23, 2021 -

Lexus of Arlington responded

Thank you for taking the time, Kevin, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Edgar and the rest of our team, and we look forward to working with you again.

August 20, 2021

Service preformed perfectly. Loaner provided was clean. Everything that was promised was preformed . Dealership was clean and the complimentary coffee and snacks was a appreciated More

by SRECKLES
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Aug 23, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 19, 2021

Respectful of my time. Vehicle was nicely detailed. Test drive was easy and could be alone in vehicle without salesman pressure. Answered all questions. Did a nice job with the paperwork part of the deal. W More

by PEOHE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez, Mitch Horwitz
Aug 19, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

August 19, 2021

It's lexus and I was happy that I got what I want and what the offer was good 👍🏿 and it's one off the best card in market More

by Aldo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Zell, Igor Zigic
Aug 20, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. Congratulations on your new vehicle! We're glad we were able to help, and we hope to see you again!

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