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Lexus of Arlington
Arlington Heights, IL
3,622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,622 Reviews of Lexus of Arlington
August 19, 2021
When the mechanics make mistakes that cost customers an hour plus must be addresses and compensated. We came in for an oil change, got up sold to antifreeze change, slopped the cleaner all over the motor, hour plus must be addresses and compensated. We came in for an oil change, got up sold to antifreeze change, slopped the cleaner all over the motor, told us this and said it would be another hour and a half, and offered us no compensation.. More
by DHGOLD
Verified CustomerEmployees Worked With
Haresh Trivedi
August 18, 2021
I would like to say huge Thank you to Tom Prondzinski and the person who fixed a small dent on the hood of my car! Beautifully done! 🌟🌟🌟 Excellent job!👌 Thank you!!! the person who fixed a small dent on the hood of my car! Beautifully done! 🌟🌟🌟 Excellent job!👌 Thank you!!! More
by Sylwia S.
Employees Worked With
Edward Bijou, Thomas Prondzinski
August 18, 2021
It was very pleasant experience. Evening was quick. I’ve never has experience to close all the process quickly. Also place was very kids friendly. never has experience to close all the process quickly. Also place was very kids friendly. More
by SWERKUN
Employees Worked With
Dorota Mol, Igor Zigic, Mitch Horwitz
August 18, 2021
Friendly staff and detailed explanation of what to be fixed. Waiting area is super clean, and coffee soda and snacks are provided. The waiting area is spacious so Customers are at least 6 feet apart. fixed. Waiting area is super clean, and coffee soda and snacks are provided. The waiting area is spacious so Customers are at least 6 feet apart. More
by HZHENG
August 18, 2021
I was very happy of how easy they made the process. I literally purchased a vehicle over my phone and they delivered it to me the next day. I would definitely recommend them to others. literally purchased a vehicle over my phone and they delivered it to me the next day. I would definitely recommend them to others. More
by BBURDA
Employees Worked With
Edgar Martinez, Igor Zigic, Mitch Horwitz
August 18, 2021
I can't say enough about the level of service I received. From. Nus in sales and Yegor in finance to Will Smith, these people are the epitome of above and beyond customer pampering. Don't even waste your t From. Nus in sales and Yegor in finance to Will Smith, these people are the epitome of above and beyond customer pampering. Don't even waste your time at other dealerships. They don't come close to Lexus of Arlington. More
by FUSIONLADY1
Employees Worked With
Nusrath Khan, Will Smith, Yegor Azarov
August 18, 2021
Great service. Eddie was a pleasure to work with and followed the process through well. Would be happy to refer friends and family to Arlington Lexus. followed the process through well. Would be happy to refer friends and family to Arlington Lexus. More
by mikebecker85
Employees Worked With
Peter Demos, Edward Bijou, Yegor Azarov
August 17, 2021
Not pleased with the service advisor 'Ed' tone and the way he thinks he knows all, and made me and my wife feel like we dont know anything and just making up things. He needs to listen to customers and be way he thinks he knows all, and made me and my wife feel like we dont know anything and just making up things. He needs to listen to customers and be more customer centric. More
by SINGH.KUNAL
Employees Worked With
Edward Bijou
