Lexus of Arlington

Easy to work with, friendly, efficient, but drives a hard bargain. I enjoyed having a long but productive and fun conversation with Mitch Horowitz. Thank you! bargain. I enjoyed having a long but productive and fun conversation with Mitch Horowitz. Thank you! More

They do exactly the work as agreed and are clear on scheduling, providing a loaner if it won’t be done that day. They minimize unpleasant surprises. scheduling, providing a loaner if it won’t be done that day. They minimize unpleasant surprises. More

We had been looking for a new Lexus for over a year. When we drove by the dealership we saw they had some RX 350s on the lot. We looked them over that night. Did some research that night, came back the n we drove by the dealership we saw they had some RX 350s on the lot. We looked them over that night. Did some research that night, came back the next morning, talked with Vlad and drove home with it that day. Thank you More

I purchased a Lexus RX350 on July 31, 2021 for a fair price, and the dealership did not try to play games with hidden fees. I recommend buying your next Lexus from Arlington Lexus. price, and the dealership did not try to play games with hidden fees. I recommend buying your next Lexus from Arlington Lexus. More

I was most impressed with the professional service I received and the update as to what was being done and when my car would be ready. received and the update as to what was being done and when my car would be ready. More

Ed was knowledgeable and helpful. I was telling him that my tires were only 2 years old and needed to be replaced. He explained that our staggered tires is not rotatable. Therefore, the life of the tires is my tires were only 2 years old and needed to be replaced. He explained that our staggered tires is not rotatable. Therefore, the life of the tires is shortened. More

I recently purchased an automobile from this dealership and returned for scheduled maintenance. Our service representative was Lori Devega. Lori is exceptionally well-versed in both the operation and ma and returned for scheduled maintenance. Our service representative was Lori Devega. Lori is exceptionally well-versed in both the operation and maintenance requried on my Lexus RX 350. She is gifted in effectively managing customer relationships. I was extremely pleased with the manner in which she handled my visit. Needless to say, the expert automotive technicians at Lexus of Arlington took just as good care of my car as Lori took care of me. This dealership prides itself on ensuring customer satisfaction and employees like Lori Devega enable that reputation. I highly recommend this dealership and it's dedicated employees. More

The service people are friendly and not overbearing. Dealership service pricing is better compared to other dealerships nearby, but parts pricing is off from online pricing. Dealership service pricing is better compared to other dealerships nearby, but parts pricing is off from online pricing. More

All encounters with staff were excellent. Super friendly, knowledgeable and helpful. Very quick and efficient. Will be back for more, whether it’s major or minor. knowledgeable and helpful. Very quick and efficient. Will be back for more, whether it’s major or minor. More

Went in for a oil change and asked for a differential fluid change.Also received a transfer case fluid exchange that was not asked for. fluid change.Also received a transfer case fluid exchange that was not asked for. More