Lexus of Arlington

Arlington Lexus has been my facility to buy and service my cars. Experienced and dependable 5 star mechanics make my cars run like a well oiled machine. my cars. Experienced and dependable 5 star mechanics make my cars run like a well oiled machine. More

Service is very accommodating and quick. They are very efficient and answer all questions honestly. I never feel that I’m taken advantage of or provided unnecessary services. efficient and answer all questions honestly. I never feel that I’m taken advantage of or provided unnecessary services. More

Adriana is an excellent sales person. She helped us in all the stages of the car buying and it was very smooth process. She also helped us in setting up the WIFI and my telephone. She explained the variou all the stages of the car buying and it was very smooth process. She also helped us in setting up the WIFI and my telephone. She explained the various features of the vehicle. From start to Finish, her services were wonderful. More

Jose was very thorough with our 90k mile checkup and super helpful, especially with regards to the warranty portion of our visit. Thank so much! super helpful, especially with regards to the warranty portion of our visit. Thank so much! More

Easily scheduled appointment on line. Upon arrival, staff were friendly. My service associate kept me informed during the repair process. Repairs were completed in a timely fashion. Waiting area was staff were friendly. My service associate kept me informed during the repair process. Repairs were completed in a timely fashion. Waiting area was comfortable. More

Beautiful and big dealership. Very comfortable when I’m waiting for my car to be ready with water and soda and coffee/snacks. I’ve had some issues with service though. When I brought my car in last week f waiting for my car to be ready with water and soda and coffee/snacks. I’ve had some issues with service though. When I brought my car in last week for just an oil change I got told I needed a BUNCH of maintenance done. I’m like that’s weird because I just spent $2200 on my 100,000 mile service less than a year ago at the same dealership. He came back after checking and said “oh yeah you don’t need any of that done.” If I didn’t question him I would have been duped out of hundreds of dollars. Not cool! I lost trust as if they randomly tell you that you’re due for extra services when you’re not just to make more than just an oil change charge. Then I was told I needed something extra that was $100 more then just the oil change. I did it because I had to blindly trust him. So it became a $200 visit. More

My service writer Jose was fantastic as always and handled everything with great detail and professionalism. He went above and beyond to make it so easy and respected my time. First class! handled everything with great detail and professionalism. He went above and beyond to make it so easy and respected my time. First class! More

My daughter’s ‘04 RX needed a lot of work. Tom Prondzinski made sure all the parts were there and had them installed and the car ready the next day! My family and I have been loyal customers of Le Prondzinski made sure all the parts were there and had them installed and the car ready the next day! My family and I have been loyal customers of Lexus of Arlington for 20 years and Tom and the service department are the main reason we will not go anywhere else. My vehicles are always fixed right the first time and done on schedule. Tom does an awesome job lining things up and keeping in touch with me on the progress of the work and always has my vehicles ready ! More

Adriana was very knowledgeable and professional in her dealings with me. No high pressure and no dealer games. The entire purchase experience was one of my more enjoyable experiences, and I’ve had many. dealings with me. No high pressure and no dealer games. The entire purchase experience was one of my more enjoyable experiences, and I’ve had many. More

Last visit was for a detail of my car , I was given a loaner for the day which was great. My car was ready the same day for pick up loaner for the day which was great. My car was ready the same day for pick up More