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Lexus of Arlington

Arlington Heights, IL

4.7
3,627 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,627 Reviews of Lexus of Arlington

July 06, 2021

Lori Devana was excellent. She made sure I got a loaner vehicle because she knew they were short staffed and that it may take a little longer than normal to finish. She did a fantastic job of explaining ev More

by JAMA0390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devaga
Jul 06, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Lori and our team. We're glad to hear we delivered such a great experience!

July 05, 2021

Great customer service. Waiting area is great. Facility is clean. I have used this dealership for a long time. I would highly recommend this dealer for a friend. More

by BKSHAH56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb, Dennis Schorle
Jul 05, 2021 -

Lexus of Arlington responded

Thank you for sharing your thoughts about your excellent experience with Lexus of Arlington. We appreciate your business and hope to see you again soon! Thank you for helping to spread the word about us.

July 04, 2021

I've been a patron of this dealership for 20 years. The biggest draw is the great service which is managed by my service advisor. Haresh Trivedi. He ensures that I receive regular maintenance on my new Lex More

by Peregrine89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jul 05, 2021 -

Lexus of Arlington responded

It's great to hear that Haresh was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

July 04, 2021

It was great working with Hamza on the purchase of my IS350 f sport. Most of the sale was done over the phone. He pick me up from the airport. More

by Charlie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamza
Jul 04, 2021 -

Lexus of Arlington responded

Thank you for your very kind review, Charlie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Hamza here at Lexus of Arlington.

July 03, 2021

Quick service, very friendly, price ok, helpful with my quick in and out. Would like to be little bit less expensive on oil change. Thank you More

by Robertg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish, Thomas Prondzinski
Jul 04, 2021 -

Lexus of Arlington responded

Hello Robert, Thank you for taking the time to submit a review. We take pride in the quality of work that we complete. It is regrettable that the cost of your oil change was more than you had anticipated. If you would like to further discuss your concerns, feel free to contact us directly at your convenience.

July 02, 2021

Making my appt. was very easy. Ed checked me in as soon as I arrived at the dealership. The work on my car was completed in the time frame I was told. My car was washed and front mats cleaned. A nice surpr More

by rb7105
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed in the service dept.
Jul 02, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ed and our team here at Lexus of Arlington.

July 02, 2021

Great experience. Always a pleasure to deal with Haresh Trivedi. I feel good coming into Lexus knowing I’ll be taken care of quickly, politely & with true concern. The service was excellent. More

by CHER73144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jul 02, 2021 -

Lexus of Arlington responded

Thank you for sharing your thoughts about your great experience with Haresh here at Lexus of Arlington. We appreciate your business and hope to see you again soon, Cher!

July 02, 2021

First class, professional dealership with honest & friendly staff. No pressure and no hassle purchase. Highly recommend Lexus of Arlington. More

by JHERFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana Cerlat. , Kamil Wojcik
Jul 02, 2021 -

Lexus of Arlington responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 02, 2021

Was very pleased with the service was fast and friendly. More

by Gwilhite8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Jul 02, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again!

July 02, 2021

The atmosphere in the dealership is clean, fresh and welcoming. Very comfortable looking at cars More

by CATHYSILVIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev
Jul 02, 2021 -

Lexus of Arlington responded

Thank you so much for your wonderful review, Cathy! We are thrilled that you had such a positive experience while visiting Lexus of Arlington. Please let us know if we can be of any further assistance!

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