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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

July 02, 2021

Making my appt. was very easy. Ed checked me in as soon as I arrived at the dealership. The work on my car was completed in the time frame I was told. My car was washed and front mats cleaned. A nice surpr More

by rb7105
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed in the service dept.
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Jul 02, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ed and our team here at Lexus of Arlington.

July 02, 2021

Great experience. Always a pleasure to deal with Haresh Trivedi. I feel good coming into Lexus knowing I’ll be taken care of quickly, politely & with true concern. The service was excellent. More

by CHER73144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Jul 02, 2021 -

Lexus of Arlington responded

Thank you for sharing your thoughts about your great experience with Haresh here at Lexus of Arlington. We appreciate your business and hope to see you again soon, Cher!

July 02, 2021

First class, professional dealership with honest & friendly staff. No pressure and no hassle purchase. Highly recommend Lexus of Arlington. More

by JHERFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana Cerlat. , Kamil Wojcik
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Jul 02, 2021 -

Lexus of Arlington responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 02, 2021

Was very pleased with the service was fast and friendly. More

by Gwilhite8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Jul 02, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again!

July 02, 2021

The atmosphere in the dealership is clean, fresh and welcoming. Very comfortable looking at cars More

by CATHYSILVIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev
Report | Print
Jul 02, 2021 -

Lexus of Arlington responded

Thank you so much for your wonderful review, Cathy! We are thrilled that you had such a positive experience while visiting Lexus of Arlington. Please let us know if we can be of any further assistance!

July 01, 2021

Always good service, friendly staff. Availability is very flexible and rental is awesome. Facility is always clean and snacks and drinks are a plus. Been going here since 2006 More

by VERONICA.PUNZALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
Report | Print
Jul 01, 2021 -

Lexus of Arlington responded

Veronica, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

July 01, 2021

i still waiting for my registrations card for my vehicle, on Jeep front passenger weel lock it up find Brake Caliper defective,the vehicle is in Las Vegas More

by VALONZI5771
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Burdeen, Rob Kennedy
Report | Print
July 01, 2021

Ed was great. Very professional and timely when returning calls. More

by suechk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou
Report | Print
Jul 01, 2021 -

Lexus of Arlington responded

Thank you! Ed and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

July 01, 2021

Your service people are always very courteous and knowledgeable. Your waiting area is fabulous and comfortable. Our work was done in a timely professional manner. More

by NANA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Jul 01, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Haresh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

July 01, 2021

I was happy with my encounter at the dealer. We were helped immediately and Nus assisted me in finding the car of my dreams! More

by ADETRO1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Nusrath Khan
Report | Print
Jul 01, 2021 -

Lexus of Arlington responded

Thank you for your review and kind words for Nusrath! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

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