Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Arlington
Arlington Heights, IL
3,627 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
3,627 Reviews of Lexus of Arlington
July 01, 2021
Always good service, friendly staff. Availability is very flexible and rental is awesome. Facility is always clean and snacks and drinks are a plus. Been going here since 2006 very flexible and rental is awesome. Facility is always clean and snacks and drinks are a plus. Been going here since 2006 More
by VERONICA.PUNZALAN
Verified CustomerEmployees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
July 01, 2021
i still waiting for my registrations card for my vehicle, on Jeep front passenger weel lock it up find Brake Caliper defective,the vehicle is in Las Vegas on Jeep front passenger weel lock it up find Brake Caliper defective,the vehicle is in Las Vegas More
by VALONZI5771
Employees Worked With
Mark Burdeen, Rob Kennedy
July 01, 2021
Your service people are always very courteous and knowledgeable. Your waiting area is fabulous and comfortable. Our work was done in a timely professional manner. knowledgeable. Your waiting area is fabulous and comfortable. Our work was done in a timely professional manner. More
by NANA0
Employees Worked With
Haresh Trivedi
July 01, 2021
Experience was great! Greeted immediately, got everything set up with no issues and the work was done well, completed quickly. Waiting area was comfortable and conducive to working remotely while waiting. Ov set up with no issues and the work was done well, completed quickly. Waiting area was comfortable and conducive to working remotely while waiting. Overall, an outstanding experience and I will be returning for any future repairs. More
by Chazmohorn
Employees Worked With
Haresh Trivedi
July 01, 2021
Very efficient and helpful. This was my first visit with my new car for 6 months service. The experience was very pleasant and they were very friendly my new car for 6 months service. The experience was very pleasant and they were very friendly More
by LUANNE0
Employees Worked With
Haresh Trivedi
June 30, 2021
Low oil light was coming on during a trip. Called Rohrman Lexus of Arlington. Dealership worked appointment same day on a Friday afternoon. Mr. Thalhammer had service do a multipoint check of oil and tires. Lexus of Arlington. Dealership worked appointment same day on a Friday afternoon. Mr. Thalhammer had service do a multipoint check of oil and tires. Oil level was low. Topped off oil. Cost was $7.74. Done in 45 minutes. Peace of mind for the rest of the trip. More
by ccruppel
Employees Worked With
Ed Thalhammer Service Consultant
June 29, 2021
Within four days of research/first day, contacted by Emily-online, setting-up appt/Igor-Mgr, next-day viewing & negotiating trade-in/Jordan-sales, after having all questions answered, and, offered a mos Emily-online, setting-up appt/Igor-Mgr, next-day viewing & negotiating trade-in/Jordan-sales, after having all questions answered, and, offered a most reasonable price/options, we purchased our new RX350 AWD F SPORT SUV within 4hrs; experiencing amazing sales treatment/warm & friendly & exhilarating driving experience/beyond expectations with the totally advanced integration of safety, performance, technology and design, once again, with our fourth purchase from Lexus of Arlington, producing total satisfaction with the Lexus RX SUV's evolution in striving for perfection! More
by RLUBER1
Employees Worked With
Igor Zigic-Mgr. and Jordan Zell-sales, Kamil Wojcik, Emily Garcia
