Lexus of Arlington

Experience was great! Greeted immediately, got everything set up with no issues and the work was done well, completed quickly. Waiting area was comfortable and conducive to working remotely while waiting. Ov set up with no issues and the work was done well, completed quickly. Waiting area was comfortable and conducive to working remotely while waiting. Overall, an outstanding experience and I will be returning for any future repairs. More

Very efficient and helpful. This was my first visit with my new car for 6 months service. The experience was very pleasant and they were very friendly my new car for 6 months service. The experience was very pleasant and they were very friendly More

Low oil light was coming on during a trip. Called Rohrman Lexus of Arlington. Dealership worked appointment same day on a Friday afternoon. Mr. Thalhammer had service do a multipoint check of oil and tires. Lexus of Arlington. Dealership worked appointment same day on a Friday afternoon. Mr. Thalhammer had service do a multipoint check of oil and tires. Oil level was low. Topped off oil. Cost was $7.74. Done in 45 minutes. Peace of mind for the rest of the trip. More

Excellent service and the service rep gave regular updates while waiting for the service completion. updates while waiting for the service completion. More

Within four days of research/first day, contacted by Emily-online, setting-up appt/Igor-Mgr, next-day viewing & negotiating trade-in/Jordan-sales, after having all questions answered, and, offered a mos Emily-online, setting-up appt/Igor-Mgr, next-day viewing & negotiating trade-in/Jordan-sales, after having all questions answered, and, offered a most reasonable price/options, we purchased our new RX350 AWD F SPORT SUV within 4hrs; experiencing amazing sales treatment/warm & friendly & exhilarating driving experience/beyond expectations with the totally advanced integration of safety, performance, technology and design, once again, with our fourth purchase from Lexus of Arlington, producing total satisfaction with the Lexus RX SUV's evolution in striving for perfection! More

Not much to say N I like Lori my service rep More

Jose helped even though his work was done. Thanks for your help. I would recommend the rep to my friend. Thank you so much Jose. your help. I would recommend the rep to my friend. Thank you so much Jose. More

We have been customers for over 30 years. Tom Prodzinski and his team provide outstanding customer service. Tom provides trusted advice as to what work needs to be performed on my car. Quality work. and his team provide outstanding customer service. Tom provides trusted advice as to what work needs to be performed on my car. Quality work. More

Tom the service manager was ver cordial and reviewed with us the recommended service also called to let us know that we needed to replace the brakes. us the recommended service also called to let us know that we needed to replace the brakes. More

Good service, friendly staff, I have been using it for years years More