Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
View Awards

1510 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

3,622 Reviews of Lexus of Arlington

June 25, 2021

I brought my car to Arlington Lexus for some promised repairs and they were completed as promised one day earlier than expected. I was also provided with a complimentary loner vehicle and the staff was v More

by TLS LLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Jun 28, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

June 25, 2021

Jordan was terrific. Right balance of consultative sales and knowledgeable advice. More

by PAULMPSE1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Z
Report | Print
Jun 28, 2021 -

Lexus of Arlington responded

Paul, Thank you for sharing your experience with us! We're happy to hear it went well working with Jordan and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 25, 2021

Ed my service manager is wonderful and so accommodating always on time and feel safe with him that he is very honest. More

by Leela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
Report | Print
Jun 28, 2021 -

Lexus of Arlington responded

Leela, Thank you for your business and this review. We're happy to hear Ed and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 22, 2021

Very nice and knowledgeable staff with a good selection of vehicles. More

by JCORONEOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Edgar Martinez
Report | Print
Jun 22, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 22, 2021

Great customer service. Friendly staff. Mr. Haresh Trivedi was very helpful with everything I needed. I recommend this place to everyone that needs anything for their Lexus. More

by ahennessy8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Jun 22, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

June 22, 2021

Great place. Very modern and welcoming. Amazing customer Great place. Very modern and welcoming. Amazing customer service. My service advisor TOM is the best, very pleasant, kind and knowledgeable. I cam More

by Teresa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Jun 22, 2021 -

Lexus of Arlington responded

Thank you, Teresa, for sharing your thoughts about your experience with Tom here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

June 22, 2021

It was a great overall experience that I’d recommend. More

by RYANDOWD19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Burdeen, Peter Demos, Nusrath Khan
Report | Print
Jun 22, 2021 -

Lexus of Arlington responded

Thanks for your feedback on your recent visit to Lexus of Arlington. We're glad to hear that you had such a positive experience, and we hope you will continue to enjoy your new vehicle!

June 22, 2021

Prompt, efficient and courteous.Excellent waiting area Prompt, efficient and courteous. Excellent waiting area and friendly cashier. More

by MFMWALLEYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Report | Print
Jun 22, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 22, 2021

Jose Garcia was excellent! He was very helpful. I had a bad back and he was very accommodating while I waited etc. your tires are expensive to replace compared to other tire places. Just an FYI. More

by Lkahaknik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Report | Print
Jun 22, 2021 -

Lexus of Arlington responded

We appreciate your business, Jose, and our team looks forward to serving you again soon!

June 22, 2021

Lori was very direct, transparent and prompt.. felt like I was treated very well. More

by vp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
Report | Print
Jun 22, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lori and the rest of our team, and we look forward to working with you again.

1
...
195
196
197
...
363