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Lexus of Arlington

Arlington Heights, IL

4.7
3,627 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,627 Reviews of Lexus of Arlington

June 25, 2021

Best service also quick respond when we have questions. Thx More

by Mr. Tang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Webb
Report | Print
Jun 25, 2021 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

June 25, 2021

Had a great experience working with Jose and Haresh from service. More

by Maks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose from service - 5 Stars, Haresh Trivedi
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Jun 25, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Jose and Haresh. We're glad to hear we delivered such a great experience!

June 25, 2021

I stopped by for service. The service staffs are very kind and attentive.. they are professional More

by SEUNGILYOO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Thomas Prondzinski, Haresh Trivedi
Report | Print
Jun 25, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 25, 2021

We had to bring the car back because a condenser was not replaced that should have been replaced because 2 other condensers were replaced and another one should have been too. So it cost us extra money fo More

by janetuhlig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
June 25, 2021

I always receive excellent service from the dealership. I have been a customer for over 15 years and can recommend it without hesitation. More

by Lexusfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi
Report | Print
Jun 25, 2021 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 25, 2021

I brought my car to Arlington Lexus for some promised repairs and they were completed as promised one day earlier than expected. I was also provided with a complimentary loner vehicle and the staff was v More

by TLS LLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Jun 28, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

June 25, 2021

Jordan was terrific. Right balance of consultative sales and knowledgeable advice. More

by PAULMPSE1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Z
Report | Print
Jun 28, 2021 -

Lexus of Arlington responded

Paul, Thank you for sharing your experience with us! We're happy to hear it went well working with Jordan and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 25, 2021

Ed my service manager is wonderful and so accommodating always on time and feel safe with him that he is very honest. More

by Leela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
Report | Print
Jun 28, 2021 -

Lexus of Arlington responded

Leela, Thank you for your business and this review. We're happy to hear Ed and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 22, 2021

Very nice and knowledgeable staff with a good selection of vehicles. More

by JCORONEOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Edgar Martinez
Report | Print
Jun 22, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 22, 2021

Great customer service. Friendly staff. Mr. Haresh Trivedi was very helpful with everything I needed. I recommend this place to everyone that needs anything for their Lexus. More

by ahennessy8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Jun 22, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

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