Lexus of Arlington

Great place. Very modern and welcoming. Amazing customer Great place. Very modern and welcoming. Amazing customer service. My service advisor TOM is the best, very pleasant, kind and knowledgeable. I cam Great place. Very modern and welcoming. Amazing customer service. My service advisor TOM is the best, very pleasant, kind and knowledgeable. I came for service. The process was quick and stress free. More

It was a great overall experience that I’d recommend. More

Prompt, efficient and courteous.Excellent waiting area Prompt, efficient and courteous. Excellent waiting area and friendly cashier. Prompt, efficient and courteous. Excellent waiting area and friendly cashier. More

Jose Garcia was excellent! He was very helpful. I had a bad back and he was very accommodating while I waited etc. your tires are expensive to replace compared to other tire places. Just an FYI. bad back and he was very accommodating while I waited etc. your tires are expensive to replace compared to other tire places. Just an FYI. More

Lori was very direct, transparent and prompt.. felt like I was treated very well. I was treated very well. More

The service writer was excellent very friendly and explained everything thoroughly explained everything thoroughly More

Lori was great. Got me a loaner car and clearly explained the brake work I needed. the brake work I needed. More

This review is for Edgar Martinez, if you plan on buying a car, stay away from him. Once you sign he cares less about you. If you have a question, you ask him, he will tell you to call him back. What kind o a car, stay away from him. Once you sign he cares less about you. If you have a question, you ask him, he will tell you to call him back. What kind of customer service is that? Call to ask a question, have to call back to get an answer, you’ll be lucky if he even picks up. Bought a car he says came with floor mats, car delivered no mats, says he could not find them, so car does not come with them. Car came with no temporary plate, no registration which I paid for, no proof of title so I can register car in another state. More than 3 weeks have gone by since deal was done, and that idiot can’t get me answers to why I have not received the needed documents. While this is going on I find out I’m not the only one that has experienced this from him. So I suggest you stay away from him, unless you like chasing around trying to get answers. More

Came in for a wash and wipers. Will smith helped me every step of the way. No task is to small for Will to make sure you are happy! Will was pleasant to work with’. He made sure I was happy to the end every step of the way. No task is to small for Will to make sure you are happy! Will was pleasant to work with’. He made sure I was happy to the end! I will definitely be back 😀 More

I thought $400 service charge to change a sensor was expensive. Also after I paid the cashier she didn’t call anyone to pull my car up. And when I asked her she said. “I don’t know what I am supposed expensive. Also after I paid the cashier she didn’t call anyone to pull my car up. And when I asked her she said. “I don’t know what I am supposed to do”. That is exactly what she sai know exaggerating. More