Lexus of Arlington

Very dissatisfied with the service I received. A company such as Lexus should hold higher standards for their service and employees. Should not be going through this with a NEW CAR! such as Lexus should hold higher standards for their service and employees. Should not be going through this with a NEW CAR! More

They did not do anything and made it worst asked to check radio they locked it instead of checking. No one called me back when I left a message radio they locked it instead of checking. No one called me back when I left a message More

They presented me with many options on services I could get which was nice and the place is very luxurious. Love free snacks and great service get which was nice and the place is very luxurious. Love free snacks and great service More

Beautiful facility. Very clean and good serviceWe came Beautiful facility. Very clean and good service We came in several times prior to making our decision and Oksana did everything she could to satisfy Beautiful facility. Very clean and good service We came in several times prior to making our decision and Oksana did everything she could to satisfy us and close the deal More

Haresh Trivedi took my car in, gave me a different car for driving, easy, simple and fast. Thank you sir I appreciate your help. 5+ for Mr Trivedi for driving, easy, simple and fast. Thank you sir I appreciate your help. 5+ for Mr Trivedi More

As always I am very pleased with the service I receive. Haresh is always very kind and professional and ready to assist me. Thank you! Haresh is always very kind and professional and ready to assist me. Thank you! More

We have gone to Arlington Lexus for many years and always great service. Would not take our cars anywhere else. Tom Prondzinski is the best! great service. Would not take our cars anywhere else. Tom Prondzinski is the best! More

Everyone in service was wonderful to work with. Adam in parts was very helpful as well. The entire experience was exceptional. I will return and refer. parts was very helpful as well. The entire experience was exceptional. I will return and refer. More

Lori was helpful and nice enough. My only recommendation to her would be to slow down when talking. Not easy to follow. The older lady who processed my payment could use some training on pleasantries with to her would be to slow down when talking. Not easy to follow. The older lady who processed my payment could use some training on pleasantries with clients. She’s a bit rough. She tried to rush me to sign the paperwork. I don’t sign anything until I look over the bill, especially when nobody reviews it with me like in this case @ $900+. More

Had a problem with my mirrors one of them did not work when car was backing up . Problem was fixed .Special thanks for Lori Devega she was very professioal and helpful. when car was backing up . Problem was fixed .Special thanks for Lori Devega she was very professioal and helpful. More