Lexus of Arlington

Excellent service, friendly, a car was available for me to use, easy in and out, would bring it back here again for the next service to use, easy in and out, would bring it back here again for the next service More

Professional and timely. I like this dealer because of Professional and timely. I like this dealer because of the service we receive and all the team members are professional and respectful. Courtesy p Professional and timely. I like this dealer because of the service we receive and all the team members are professional and respectful. Courtesy pick up. More

Service was below par to say the least. No one had a clue what wa going on when I showed up for my service appointment. I was treated as though I was a bother to them, never even offer to have a seat by clue what wa going on when I showed up for my service appointment. I was treated as though I was a bother to them, never even offer to have a seat by service rep. I was trying to explain to him what was going on and he just kept brushing me off with no empathy towards my needs, and stated, “It is what it is.” More

Very dishonest personal not friendly two people from finance just plain and simple crooks,Kamil and Igor I bought 4 or 5 cars from you and wrong me finance just plain and simple crooks,Kamil and Igor I bought 4 or 5 cars from you and wrong me More

The scheduling was completed on timei and as requested. The service was completed as directed and the loaner car was a nice bonus.The waiting room was comfortable and clean. The service was completed as directed and the loaner car was a nice bonus.The waiting room was comfortable and clean. More

Very dissatisfied with the service I received. A company such as Lexus should hold higher standards for their service and employees. Should not be going through this with a NEW CAR! such as Lexus should hold higher standards for their service and employees. Should not be going through this with a NEW CAR! More

They did not do anything and made it worst asked to check radio they locked it instead of checking. No one called me back when I left a message radio they locked it instead of checking. No one called me back when I left a message More

They presented me with many options on services I could get which was nice and the place is very luxurious. Love free snacks and great service get which was nice and the place is very luxurious. Love free snacks and great service More

Beautiful facility. Very clean and good serviceWe came Beautiful facility. Very clean and good service We came in several times prior to making our decision and Oksana did everything she could to satisfy Beautiful facility. Very clean and good service We came in several times prior to making our decision and Oksana did everything she could to satisfy us and close the deal More

Haresh Trivedi took my car in, gave me a different car for driving, easy, simple and fast. Thank you sir I appreciate your help. 5+ for Mr Trivedi for driving, easy, simple and fast. Thank you sir I appreciate your help. 5+ for Mr Trivedi More