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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

June 10, 2021

I have great experience using Lexus of Arlington for regular maintenance and service. Friendly staff. Always ready to help. Thanks for great work. Very satisfied More

by Tess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 11, 2021 -

Lexus of Arlington responded

Thank you so much, Tess, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

June 09, 2021

The dealership was able to service my car on short notice. Lori was very friendly and throughly explained services performed. Thank you for the fast and friendly service! More

by THEAVERAGEJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori (Service Dept}
Jun 09, 2021 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

June 09, 2021

Have always had my service done in a very prompt courteous way. I always look for Haresh and he always has handled my vehicle and it’s service as if it were his own. He has been great as have you a More

by DENNISBIALAS
Recommend Dealer
Yes
Employees Worked With
Mark Burdeen, Haresh Trivedi
Jun 09, 2021 -

Lexus of Arlington responded

It's great to hear that Haresh was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again, Dennis, for choosing Lexus of Arlington!

June 08, 2021

Your service department is the best. I buy my car for your service department. I cannot say the same for the rest of the organization. Service rocks. More

by PAT.ENGBRECHT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Garcia 5 stars one of the best, Thomas Prondzinski
Jun 08, 2021 -

Lexus of Arlington responded

Pat, Thank you for your very kind review. Jose, Tom and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

June 08, 2021

I was greeted warmly.A clear work up order was completed I was greeted warmly. A clear work up order was completed by Jose. He is very knowledgeable and patient. He answered each of my questions. Jose of More

by Susan Stoehrmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 08, 2021 -

Lexus of Arlington responded

Susan, Thanks for sharing your thoughts about your experience working with Jose here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

June 07, 2021

Service was on time and my advisor was very helpful. I would return again when my vehicle needs an oil change or when maintenance is needed. More

by AK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 07, 2021 -

Lexus of Arlington responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

June 07, 2021

Jose was friendly and great at his job , his customer service was excellent. Kept me posted on service updates and when my next service was due. More

by Fsport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 07, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience!

June 07, 2021

Staff working in this dealership very professional and provide good, qualified customer service. They are working fast, I don’t have to wait for a long time. More

by YTREYSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 07, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words for our service department , and for taking the time to leave us this wonderful feedback!

June 07, 2021

This is one of the most pleasant dealerships Ive dealt with in a very long time. Everyone is always courteous. I would highly recommend them! More

by BLUIDAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Jun 08, 2021 -

Lexus of Arlington responded

We are very happy to hear Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2021

Jose was very helpful and I appreciated the good service. He got me in and explained what was going to be done and got me a Lyft home so I didn't have to wait. More

by wilanda70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 08, 2021 -

Lexus of Arlington responded

Wilanda, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

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