Back

Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

3,622 Reviews of Lexus of Arlington

June 07, 2021

I bought a car in Bredemann Lexus Glenview Il,,I was very happy with the service , but no longer Bredemann Lexus , with Fields Lexus I was not happy , my Friend recommended Arlington Highs Lexus , looks like More

by barbarasrokapl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Jun 08, 2021 -

Lexus of Arlington responded

Thank you, Barbara! Tom and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

June 07, 2021

Tony in service always does a great job and went above and beyond. Thanks for your help and guidance from our recent service visit! Have a great day!!! More

by Love my ride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in the service area
Jun 08, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Tony had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

June 07, 2021

Mr Haresh was very knowledgeable about what to do when I called and explain what had happened. He offered service as quickly as possible, i had car towed I met with him on day of service they found the prob More

by Margie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 08, 2021 -

Lexus of Arlington responded

Margie, Thank you for the kind words for our service department! Haresh and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 07, 2021

Awesome experience from start to finish. Polite, efficient and thorough Team took care of all our needs. Attention to detail was superb. Lexus of Arlington is not the closet dealer to us but we’ll More

by LARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Haresh Trivedi
Jun 08, 2021 -

Lexus of Arlington responded

Larry, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 06, 2021

No stars.Zero. Bad expierience in. this dealerships Only salesman NUS was very nice and professional guy ,that's only good expierience in. dealership.Finance man Mitch ,most unprofesinal ,terrible person. O More

by d.lester58
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Horovitz .Bad unprofesional, Peter Demos, Nusrath Khan
Jun 22, 2021 -

Lexus of Arlington responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 04, 2021

Anthony was extremely helpful and clearly explained all the work to be done and the associated cost. I have a small dent that needs to be fixed TBD when the dent guy is available More

by JOHNMHUBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coyca - five star result
June 04, 2021

I was kept well informed of the reasons for the delay in getting the part needed to fix my car. Once the part was received, the work was quickly finished. More

by L.SOPHIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Jun 04, 2021 -

Lexus of Arlington responded

Thank you for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

June 04, 2021

The work is always stellar and they even move fast! Waiting area is great and Jose is the absolute best!!! I’ve been taking my car there for years and will continue to do so...keep-up the great work, More

by Jim S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Rob Kennedy, Haresh Trivedi
Jun 05, 2021 -

Lexus of Arlington responded

Jim, thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 04, 2021

Ed Meade and excellent job arranging everything needed in time and allowing me to get a spare car in the meantime they made the service to the car. Great job! More

by miguel.garrido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed ( at service dpto.), Rob Kennedy
Jun 05, 2021 -

Lexus of Arlington responded

Thank you, Miguel, we appreciate your business and our team looks forward to serving you again soon!

June 04, 2021

Things with Good I had booked my appointment with Harish and I was hoping to see him but when I got there his assistant Tony was there so I was a little disappointed I didn’t get to see Harish but everythin More

by Sswmix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony setvice, Haresh Trivedi
Jun 05, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Haresh and Tony and the team, and we look forward to working with you again!

...
201
...