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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

June 03, 2021

Great service!Consistently delivers excellent and courteous service. Very easy to schedule appointment. Haresh Trivedi is my favorite advisor! Thank you very much fir the great service! More

by AMAGDALINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 03, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you, Amagdalina. Quality customer service is always our number one priority, and we're happy to hear that Haresh and the rest of our team always meet your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

June 03, 2021

Excellent, no pressure service on a holiday weekend with quick financing approved to make the buying experience pleasant for buying a Mercedes Benz convertible used car I coveted. More

by CALTMAN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro
Jun 03, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new purchase.

June 03, 2021

Beautiful Dealership/ Showroom/ Coffee Bar! Eddy is very professional in his carrier, very knowledgeable pleasant & helpful! Definitely recommend Lexus of Arlington to friends and family!:) More

by SYLWIASURMAZZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Edward Bijou
Jun 03, 2021 -

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. Eddy and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 03, 2021

Always satisfied with service in Arlington Heights. Had a detail also this visit. Car looks great. Service personnel- Ed this time - very professional. Very happy More

by MamaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed in service
Jun 03, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Ed and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 03, 2021

Professional and straight forward. Always had excellent service as well. This is my 5th car purchased from the dealer and will be back in the future. More

by RWHIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Horwitz is a 5 Star, Nusrath Khan
Jun 04, 2021 -

Lexus of Arlington responded

We are very happy to hear Mitch and Nusrath provided you with another positive experience! We sincerely value your business and look forward to your next visit.

June 03, 2021

Very good to work with! A lot of nice perks! Nice sales people! Very professional ,Food and drinks are greatly appreciated, especially like the workout area More

by MAZURDENNIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nusrath Khan
Jun 04, 2021 -

Lexus of Arlington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Nusrath and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 02, 2021

Very attentive staff, lovely facility. Respectful negotiation. I did not feel uncomfortable or pressured. All the staff were friendly and knowledgeable. Love the car. Thanks More

by CCMSHERIDAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance person and manager were great, Peter Demos, Nusrath Khan
Jun 02, 2021 -

Lexus of Arlington responded

Congratulations on your new purchase. Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Please let us know if we can be of any further assistance. We're always happy to help.

June 02, 2021

Service professionally done on time. Tony kept me informed that’s all I have to say not a good idea to have a /5 word minimum More

by jim.raihle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 02, 2021 -

Lexus of Arlington responded

Jim, Thank you so much for your kind words for Tony, and for taking the time to leave us this wonderful feedback!

June 02, 2021

Mitch, Edward, and Harish worked hard to make the sales happen and did their best to get me the best deal that meets my nerfs More

by BASHAR_KHATIB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Edward Bijou
Jun 02, 2021 -

Lexus of Arlington responded

It's great to hear that Mitch, Edward and Harish were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

June 02, 2021

Well done with parts in stock. People are always very friendly and professional. Thank you for continuing to provide excellent service and maintenance of my vehicle. More

by HEIDENLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 02, 2021 -

Lexus of Arlington responded

We are very happy to hear Haresh provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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