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Lexus of Arlington

Arlington Heights, IL

4.7
3,627 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,627 Reviews of Lexus of Arlington

June 04, 2021

Anthony was extremely helpful and clearly explained all the work to be done and the associated cost. I have a small dent that needs to be fixed TBD when the dent guy is available More

by JOHNMHUBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coyca - five star result
June 04, 2021

I was kept well informed of the reasons for the delay in getting the part needed to fix my car. Once the part was received, the work was quickly finished. More

by L.SOPHIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Jun 04, 2021 -

Lexus of Arlington responded

Thank you for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

June 04, 2021

The work is always stellar and they even move fast! Waiting area is great and Jose is the absolute best!!! I’ve been taking my car there for years and will continue to do so...keep-up the great work, More

by Jim S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Rob Kennedy, Haresh Trivedi
Jun 05, 2021 -

Lexus of Arlington responded

Jim, thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 04, 2021

Ed Meade and excellent job arranging everything needed in time and allowing me to get a spare car in the meantime they made the service to the car. Great job! More

by miguel.garrido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed ( at service dpto.), Rob Kennedy
Jun 05, 2021 -

Lexus of Arlington responded

Thank you, Miguel, we appreciate your business and our team looks forward to serving you again soon!

June 04, 2021

Things with Good I had booked my appointment with Harish and I was hoping to see him but when I got there his assistant Tony was there so I was a little disappointed I didn’t get to see Harish but everythin More

by Sswmix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony setvice, Haresh Trivedi
Jun 05, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Haresh and Tony and the team, and we look forward to working with you again!

June 03, 2021

Great service!Consistently delivers excellent and courteous service. Very easy to schedule appointment. Haresh Trivedi is my favorite advisor! Thank you very much fir the great service! More

by AMAGDALINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 03, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you, Amagdalina. Quality customer service is always our number one priority, and we're happy to hear that Haresh and the rest of our team always meet your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

June 03, 2021

Excellent, no pressure service on a holiday weekend with quick financing approved to make the buying experience pleasant for buying a Mercedes Benz convertible used car I coveted. More

by CALTMAN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro
Jun 03, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new purchase.

June 03, 2021

Beautiful Dealership/ Showroom/ Coffee Bar! Eddy is very professional in his carrier, very knowledgeable pleasant & helpful! Definitely recommend Lexus of Arlington to friends and family!:) More

by SYLWIASURMAZZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Edward Bijou
Jun 03, 2021 -

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. Eddy and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 03, 2021

Always satisfied with service in Arlington Heights. Had a detail also this visit. Car looks great. Service personnel- Ed this time - very professional. Very happy More

by MamaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed in service
Jun 03, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Ed and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 03, 2021

Professional and straight forward. Always had excellent service as well. This is my 5th car purchased from the dealer and will be back in the future. More

by RWHIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Horwitz is a 5 Star, Nusrath Khan
Jun 04, 2021 -

Lexus of Arlington responded

We are very happy to hear Mitch and Nusrath provided you with another positive experience! We sincerely value your business and look forward to your next visit.

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