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Lexus of Arlington

Arlington Heights, IL

4.7
3,627 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,627 Reviews of Lexus of Arlington

June 03, 2021

Very good to work with! A lot of nice perks! Nice sales people! Very professional ,Food and drinks are greatly appreciated, especially like the workout area More

by MAZURDENNIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nusrath Khan
Jun 04, 2021 -

Lexus of Arlington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Nusrath and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 02, 2021

Very attentive staff, lovely facility. Respectful negotiation. I did not feel uncomfortable or pressured. All the staff were friendly and knowledgeable. Love the car. Thanks More

by CCMSHERIDAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance person and manager were great, Peter Demos, Nusrath Khan
Jun 02, 2021 -

Lexus of Arlington responded

Congratulations on your new purchase. Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Please let us know if we can be of any further assistance. We're always happy to help.

June 02, 2021

Service professionally done on time. Tony kept me informed that’s all I have to say not a good idea to have a /5 word minimum More

by jim.raihle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 02, 2021 -

Lexus of Arlington responded

Jim, Thank you so much for your kind words for Tony, and for taking the time to leave us this wonderful feedback!

June 02, 2021

Mitch, Edward, and Harish worked hard to make the sales happen and did their best to get me the best deal that meets my nerfs More

by BASHAR_KHATIB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Edward Bijou
Jun 02, 2021 -

Lexus of Arlington responded

It's great to hear that Mitch, Edward and Harish were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

June 02, 2021

Well done with parts in stock. People are always very friendly and professional. Thank you for continuing to provide excellent service and maintenance of my vehicle. More

by HEIDENLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 02, 2021 -

Lexus of Arlington responded

We are very happy to hear Haresh provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 02, 2021

I was impressed with the friendly and cooperative sales style Lexus of Arlington has. Everyone was excellent and the sales process went quickly. Thanks for such a pleasant experience to Edgar, Will, Igor a More

by Cbemy3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith, Igor, Edgar Martinez, Kamil Wojcik
Jun 02, 2021 -

Lexus of Arlington responded

Thank you so much for choosing Lexus of Arlington! Congrats on your new purchase, and let Edgar, Kamil, Will and Igor know if we can be of any more assistance! We look forward to seeing you again!

June 02, 2021

Over charging and charging unnecessary service. Other Toyota dealer confirmed it. I m about to ask you money back for over charged items . I paid 650$ for I flat tire .tod that 47 $ for flat tire . Two More

by Therese.sohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed
Jun 19, 2021 -

Lexus of Arlington responded

Jong, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

June 01, 2021

Best service in town. Haresh takes care of everything you need. Always a pleasure to work with. Always takes care and give you honest recomendations. More

by PaulT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 01, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington, Paul! We'll be sure to pass along your kind words to Haresh. We appreciate your business and hope to see you again soon!

June 01, 2021

Tom and his staff are EXCELLENT! They always take time to explain everything to me. They make me feel like a valued customer and keep me informed of the status of the service repair. Providing a loaner is so More

by SILVANA.TOSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Jun 01, 2021 -

Lexus of Arlington responded

Silvana, Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Tom were able to help, and we hope to see you again!

June 01, 2021

Haresh always triages my cars service needs with excellent advice on prioritizing maintenance timing based on my current mileage and the age of my car. More

by MBTJAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 01, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Haresh and the rest of our team, and we look forward to working with you again.

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