Lexus of Arlington

Recently my engine light came on. Lexus of Arlington tried a simple fix to replace the gas cap. Unfortunately, additional work was needed. Tom Prondzinski, service manager, was excellent. He is very pro tried a simple fix to replace the gas cap. Unfortunately, additional work was needed. Tom Prondzinski, service manager, was excellent. He is very professional and trustworthy. The entire team has a customer first attitude. N More

Jose in the service department is excellent. He is very responsive and always takes care of me and my car! I am always treated like a special customer. responsive and always takes care of me and my car! I am always treated like a special customer. More

Lori was fantastic and friendly!! I had a tight timeline, and she made sure my car was done within my allotted time, ncluding an exterior wash. I will be bake next month for a break job. timeline, and she made sure my car was done within my allotted time, ncluding an exterior wash. I will be bake next month for a break job. More

We have purchased multiple cars from your dealership for 21 years. Everyone is very accommodating, and provides very good and professional service. My family has worked with our service manager, Haresh T 21 years. Everyone is very accommodating, and provides very good and professional service. My family has worked with our service manager, Haresh Trivedi, for years. He is very friendly, knowledgable and professional. More

Had a 3:15 appointment. Waited in our car for 20 minutes before we were helped. Lori was very knowledgeable and friendly. Would work with her again. before we were helped. Lori was very knowledgeable and friendly. Would work with her again. More

Great service! Haresh is professional, respectful, kept me informed. It’s a always a positive experience. My husband and I both bring our cars for service to ALIP. me informed. It’s a always a positive experience. My husband and I both bring our cars for service to ALIP. More

This dealership is vey professional... Lori , my service representative was helpful and understanding. One negative.. I arrived in the am. Could have had a better assortment of refreshments. representative was helpful and understanding. One negative.. I arrived in the am. Could have had a better assortment of refreshments. More

made the appointment 2 weeks prior and was very made the appointment 2 weeks prior and was very disappointed NOT get the loaner car they guaranteed I would get,, Should have notified me before arri made the appointment 2 weeks prior and was very disappointed NOT get the loaner car they guaranteed I would get,, Should have notified me before arriving More

Lori the service manager expedited the extended warranty service needed the tech inspection and part ordered and installed in 24 hours .Amazingly done I think service needed the tech inspection and part ordered and installed in 24 hours .Amazingly done I think More

Always friendly courteous employees from the time you arrive to the time you leave. Everything is explained. Service center willing to help and offer suggestions. arrive to the time you leave. Everything is explained. Service center willing to help and offer suggestions. More