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Lexus of Arlington

Arlington Heights, IL

4.7
3,627 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,627 Reviews of Lexus of Arlington

May 29, 2021

The staff at Lexus of Arlington are very friendly and helped to provide me with a pleasant experience to service my vehicle, including routine scheduled maintenance. Thank You!! More

by DAGOTT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose
May 31, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 29, 2021

It was a pleasure to do business with you. Very nice, professional, honest with no wasting time. Thank you. Will definitely recommend you to friends and family. More

by ALMARPOL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev
May 31, 2021 -

Lexus of Arlington responded

Thanks for your feedback on your recent visit to Lexus of Arlington. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 28, 2021

Anthony was so kind and try to help me even I did not request. He had a knowledge and skills for a car. He made me confident at his works. More

by Hyun Kim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony at service Dept
May 28, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Anthony and the team, and we look forward to working with you again!

May 28, 2021

Always a pleasure to get car serviced here. Dealership is fabulous. Staff is friendly and professional. Car is returned when promised and repaired properly the first time. More

by Kasz
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 28, 2021 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

May 27, 2021

Great service with approachable, friendly staff. facility Is clean and spacious with free snacks. Ed informed us regarding update of our car. Car was checked and serviced well More

by BESTILL461015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou
May 27, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

May 27, 2021

Service was good. Jose explained what would take place perfectly. He offered the aqua window treatment which was terrific. It worked perfectly on our trip to the east coast yesterday in the rain. More

by DOLORES.PAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
May 27, 2021 -

Lexus of Arlington responded

Thank you for sharing your thoughts about your great experience with Lexus of Arlington. We appreciate your business and hope to see you again soon! Thank you, Dolores.

May 27, 2021

Able to make easy appointment, Great advice from my service consultant Jose, met with the service provider who looked at the car repair, reasonable cost estimate and very satisfied with the outcome Gre More

by pjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
May 28, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 27, 2021

Great service Mr. Trevedi is an excellent service writer (Frienfly-Knowledgeable-Very Helpful-) and definitely an asset to the Bob Rohrman Team. I would. Definitely recommend your dealership to my friend More

by KESPOSITO1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 28, 2021 -

Lexus of Arlington responded

Thank you for your very kind review of Haresh and our dealership! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington. Congratulations on your new vehicle!

May 27, 2021

Lexus is always accommodating to my schedule and has a loaner car available if needed. Always kind and on time The waiting area is always clean and very comfortable. More

by Bdferron
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi
May 28, 2021 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

May 26, 2021

Very helpful with service. Made the process very easy even dealing with external insurance company for payment towards repairs made to the vehicle. Would highly recommend. More

by dylank28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
May 26, 2021 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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