Lexus of Arlington

Jose was not my original service agent but he was the one that explained to me what my car needs and offer me options which I appreciated. that explained to me what my car needs and offer me options which I appreciated. More

Ed was my service rep. I was in a hurry and asked for my car not to be washed. My car was washed and just sat in service until I checked on it. Ed left without telling me and Haresh did a GREAT job of get car not to be washed. My car was washed and just sat in service until I checked on it. Ed left without telling me and Haresh did a GREAT job of getting paperwork and getting me out of dealership More

Garish gave great service. Explained everything and advised what is needed. Also was open to us bringing the car back for additional work on another day. advised what is needed. Also was open to us bringing the car back for additional work on another day. More

Tony Coyoc was a pleasure to work with. Excellent service and customer focus. Great communication from the time i dropped off my car for service until the time I picked it up. service and customer focus. Great communication from the time i dropped off my car for service until the time I picked it up. More

I drive 30 minutes because of Anthony Landi. If Anthony was not working there, I would not bring my 3 cars to service at your dealership. was not working there, I would not bring my 3 cars to service at your dealership. More

Anthony Landi, Tom Prondzinski both worthless service director and service manager. After buying over 3 cars from this dealer all brand new I never knew Id get such bad customer service! I almost died wh director and service manager. After buying over 3 cars from this dealer all brand new I never knew Id get such bad customer service! I almost died while driving a car they fixed and touched before! They touched the driveshaft and the axel+hub! Apparently it was all fixed until few miles later the car has a major mechanical issue that blew all the airbags out and injured me severely! THE CAR HAS WARRANTY and they are denying it because apparently it was abused😂. WHERE IN THE OWNERS MANUAL DOES IT SAY TO KEEP THE CAR UNDER A SPECIFIC RPM OR SPEED?!! If you ever look this dealer up or try to buy a car from them just DON’T. I currently am not working and still in pain! No LOANER WAS GIVIN ! NO UPDATED NEWS ! FAKEST ADVISERS YOU WILL TALK TO! Stay away from these scammers! Once they sell You a car they can careless... main manager still wont call me back after nearly 15 requests! Would never give them a star rating! More

Excellent, courteous and efficient service. I appreciated the loaner car that was provided. Haresh explained the work, what my options were and what his recommendations were. Very helpful. Everyone at the de the loaner car that was provided. Haresh explained the work, what my options were and what his recommendations were. Very helpful. Everyone at the dealership was so friendly. It made me feel like a valued customer. More

I was helped through all steps of the leasing process! I will stop by sometime with a few more questions! How does phone work?I'll stop by! will stop by sometime with a few more questions! How does phone work?I'll stop by! More

Staff are approachable and respectful, provide quality services, with clean, cozy spacious facility with variety of snacks to chose from. Generally me and my wife likes the place. services, with clean, cozy spacious facility with variety of snacks to chose from. Generally me and my wife likes the place. More

Came in for an oil change and Road Trip Inspection which includes the topping off of all fluids. I specifically asked to check the coolant level. It seems they didn't check it because after leaving the de includes the topping off of all fluids. I specifically asked to check the coolant level. It seems they didn't check it because after leaving the dealership I discovered the overflow tank was still completely dry. Other than that I think the work was satisfactory. More