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Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,625 Reviews of Lexus of Arlington

May 24, 2021

Will Smith was wonderful very professional and accommodating!EAsy to do business with! I would buy another car from him!! Nus was also very easy to work with More

by LC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith , Nusrath Khan
May 25, 2021 -

Lexus of Arlington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Will and Nus and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 22, 2021

Amazing! Bent over backwards to accommodate our family. With today’s limited inventory we were very specific about the color that we were looking for and the dealership went out of their way to make sure t More

by Chris Nudo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Ajdukiewicz, Nusrath Khan
May 24, 2021 -

Lexus of Arlington responded

Chris, we are very happy to have provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

May 22, 2021

Jose Garcia called to advise when my car would be picked up, prescribed work done, and delivered. It was done exactly as said it would be. More

by ser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
May 24, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Jose here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

May 21, 2021

The service tech, Tony, was very good. Explained everything to me, gave me pricing and options. After inspection, I did need a new tire and Tony explained where the damage was. Very pleased with T More

by ALEVI5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service
May 21, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Tony. We're glad to hear he delivered such a great experience!

May 21, 2021

Ed was a pleasure to do business with. He was informative, fair and honest. He went out of his way to make sure I was satisfied. More

by mjnicholson62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
May 22, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 21, 2021

Anthony was very helpful and fully explained all the services my car required. Since it was going to take longer that expected he offered me a loner, which was great. More

by Annon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
May 22, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

May 21, 2021

Rohrman Lexus of Arlington service is the best place to go to get your vehicle serviced. The staff go above and beyond for their customers. More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and Tony
May 22, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business, Adam, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

May 21, 2021

Pleasant experience, very friendly and professional employees, very nice dealership, great location. I will recommend this facility to my family and friends. I’m very happy. More

by Joemama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
May 22, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

May 21, 2021

We were having problem to find right car for my wife, but for Arlington Lexus salesman Marcin Wierzba it was no problem, he got one for us from other dealer in 2 hours,I really recommend this guy to More

by BEATA4468
Recommend Dealer
Yes
Employees Worked With
Marcin Wierzba
May 22, 2021 -

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Marcin, and it was a pleasure having you at the dealership. We appreciate your review!

May 21, 2021

Very good representation of the Lexus brand in Illinois. Newer large format dealership campus. Energetic friendly multi lingual sales and service staff. Customer oriented service department. Competitive pr More

by ADSRGR8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Dennis Schorle, Marcin Ajdukiewicz
May 22, 2021 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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