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Lexus of Arlington
Arlington Heights, IL
3,625 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,625 Reviews of Lexus of Arlington
May 21, 2021
Always love coming to your dealership.I love looking at Always love coming to your dealership. I love looking at all the cars while I am waiting. Thank you for continuing great service. Looking forward t Always love coming to your dealership. I love looking at all the cars while I am waiting. Thank you for continuing great service. Looking forward to seeing all the new models. More
by JJACOBY100
Verified CustomerEmployees Worked With
Rob Kennedy
May 21, 2021
I have taken my car to Lexus of Arlington for service since purchasing my GS 350. All those I’ve met are friendly and helpful. Service has been to my Satisfaction . Also, waiting area is very nice. Wi since purchasing my GS 350. All those I’ve met are friendly and helpful. Service has been to my Satisfaction . Also, waiting area is very nice. Will continue taking my car to Lexus of Arlington More
by KINDOF2
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
May 20, 2021
I bought a used vehicle from them. The price of the car was a good deal. We had to negotiate a couple of things but i had a good experience. My only concern is that they tried to sell me gap insurance when was a good deal. We had to negotiate a couple of things but i had a good experience. My only concern is that they tried to sell me gap insurance when there was no gap (i was already above water from my trade in). More
by Justin credible
Employees Worked With
Jordan
May 20, 2021
It would have been a better experience if the wait time for a service advisor could be shorter since an appointment was already made ahead of time. for a service advisor could be shorter since an appointment was already made ahead of time. More
by WKUNG121
Employees Worked With
Edwin Thalhammer
May 19, 2021
Always quick and always thorough with inspections and maintenance. The vehicle history allows for accurate and quick communication to recommended services upon each new visit. Tony always made sure to ca maintenance. The vehicle history allows for accurate and quick communication to recommended services upon each new visit. Tony always made sure to call me with updates on my vehicle More
by dwt3
Employees Worked With
Anthony Coyoc
May 19, 2021
The visit was short, the service was done on a timely matter. Haresh was very knowledgeable. I will come back in 6 months to do another oil change matter. Haresh was very knowledgeable. I will come back in 6 months to do another oil change More
by JULIABEKKER
Employees Worked With
Haresh Trivedi
May 19, 2021
Very patient with me. Very respectful towards me. Made sure I understood everything. On time with everything. I would recommend my friends going here if they need to purchase a car!:) sure I understood everything. On time with everything. I would recommend my friends going here if they need to purchase a car!:) More
by ANNNIAPHAN
Employees Worked With
Tony
May 19, 2021
Great service, as always. Tom is the best. He is totally professional and courteous. Always keeps me apprised of the status. Look forward to seeing him again. professional and courteous. Always keeps me apprised of the status. Look forward to seeing him again. More
by RJLIGOCKI
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi
May 19, 2021
Great service! Stood out from other Lexus dealers. Tom was super nice and made things so very easy. So great having a loaner to get to work. was super nice and made things so very easy. So great having a loaner to get to work. More
by michelle.hurlstone
Employees Worked With
Thomas Prondzinski
May 19, 2021
Haresh is always pleasant and happy to assist . Also easy to make appointment for service, will definitely refer friends to visit your dealership in the future to make appointment for service, will definitely refer friends to visit your dealership in the future More
by SYANG2000
Employees Worked With
Haresh Trivedi
