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Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,625 Reviews of Lexus of Arlington

May 18, 2021

Great service and great people. We bought and service our vehicle there and are always satisfied. Appointment was on time and quickly completed and all issues addressed. More

by W0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou
May 18, 2021 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 18, 2021

Came back to check alignment. Steering wheel slightly to the left. Hardship took a look at it Right away. Issue resolved on its own but hardship put tapes on steering wheel just in case issuecameback so I c More

by Alvinpogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 18, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Haresh and the team met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

May 18, 2021

Service is good. I don't appreciate service people pushing services I don't need, I did contact harsh snivedi when I brought my son's car in. They said tires needed to be balanced and presented a high More

by Kayg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 18, 2021 -

Lexus of Arlington responded

Thank you so much for your feedback! We are so glad that you found your experience with us to be an overall positive one at Lexus of Arlington. Please don't hesitate to reach out to us directly, we would be happy to address any concerns you might be having.

May 18, 2021

I highly recommend working with Eddie Bijou at Lexus of Arlington. The car we purchased was immediately available for a test drive when we arrived at the dealership and while we were out he assessed the v More

by Kelleycole0904
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor was also very helpful, Edward Bijou
May 18, 2021 -

Lexus of Arlington responded

Thank you so much for your review! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that Eddie was able to get you exactly what you needed in a hassle-free manner. Thanks for choosing Lexus of Arlington!

May 16, 2021

Clean dealership. The staff was very friendly and helpful. Came in close to closing time didn’t feel rushed. The experience was a good one. More

by ANDYCLAMPITT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Burdeen, Edward Bijou
May 17, 2021 -

Lexus of Arlington responded

Thank you, Andy, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 14, 2021

The process from booking to the actual date of service was seamless. My car needed to stay overnight and I was given a loaner. It was in great condition and my car came back to me in even better condition More

by Kjstein28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 14, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

May 14, 2021

Great, friendly and professional service! Came in for a test drive and ended up leaving with that same vehicle! Thank you for an amazing experience! More

by Jjasinski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Wierzba, Kamil Wojcik
May 15, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new vehicle!

May 14, 2021

Friendly, helpful, no pressure, timely, and care looks great at pickup. I’ve had this car for 16 years and it looks and runs like new. That tells you how they and I take care of this car. Would buy again More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
May 15, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

May 14, 2021

(1) I would gladly fill out the review if I could read the signatures on the paperwork! (2) None of the staff provided any business cards! (3) everyone had masks on so I can’t tell by the pictures provi More

by CONTACTSLLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorden Zell salesman,Emily in Internet Department
May 15, 2021 -

Lexus of Arlington responded

Thanks for your feedback on your recent visit to Lexus of Arlington. We hope you will continue to enjoy your new vehicle!

May 13, 2021

Easy appointment, text reminder is a plus, courteous and helpful staff, big and clean area to wait. Great experience. And free service is the most important. More

by DORIESY2K
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
May 14, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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