
Lexus of Arlington
Arlington Heights, IL
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3,625 Reviews of Lexus of Arlington
Great service and great people. We bought and service our vehicle there and are always satisfied. Appointment was on time and quickly completed and all issues addressed. vehicle there and are always satisfied. Appointment was on time and quickly completed and all issues addressed. More
Came back to check alignment. Steering wheel slightly to the left. Hardship took a look at it Right away. Issue resolved on its own but hardship put tapes on steering wheel just in case issuecameback so I c the left. Hardship took a look at it Right away. Issue resolved on its own but hardship put tapes on steering wheel just in case issuecameback so I can mark it. More
Service is good. I don't appreciate service people pushing services I don't need, I did contact harsh snivedi when I brought my son's car in. They said tires needed to be balanced and presented a high pushing services I don't need, I did contact harsh snivedi when I brought my son's car in. They said tires needed to be balanced and presented a highly deceptive graphic. s was given no satisfactory explanation. Understand for had to offer tires-they aren't really needed yet. Seems like Lexus hopes owners will spend unnecessary money. More
I highly recommend working with Eddie Bijou at Lexus of Arlington. The car we purchased was immediately available for a test drive when we arrived at the dealership and while we were out he assessed the v Arlington. The car we purchased was immediately available for a test drive when we arrived at the dealership and while we were out he assessed the value of our trade in. The price of the new car and the trade in quote was listed on one sheet of paper which eliminated the typical car buying marathon experience. Eddie valued our time and his price was fair and transparent. More
Clean dealership. The staff was very friendly and helpful. Came in close to closing time didn’t feel rushed. The experience was a good one. helpful. Came in close to closing time didn’t feel rushed. The experience was a good one. More
The process from booking to the actual date of service was seamless. My car needed to stay overnight and I was given a loaner. It was in great condition and my car came back to me in even better condition was seamless. My car needed to stay overnight and I was given a loaner. It was in great condition and my car came back to me in even better condition than I left. Great experience. More
Great, friendly and professional service! Came in for a test drive and ended up leaving with that same vehicle! Thank you for an amazing experience! test drive and ended up leaving with that same vehicle! Thank you for an amazing experience! More
Friendly, helpful, no pressure, timely, and care looks great at pickup. I’ve had this car for 16 years and it looks and runs like new. That tells you how they and I take care of this car. Would buy again great at pickup. I’ve had this car for 16 years and it looks and runs like new. That tells you how they and I take care of this car. Would buy again there. More
(1) I would gladly fill out the review if I could read the signatures on the paperwork! (2) None of the staff provided any business cards! (3) everyone had masks on so I can’t tell by the pictures provi the signatures on the paperwork! (2) None of the staff provided any business cards! (3) everyone had masks on so I can’t tell by the pictures provided! (4) provide a list of people that provided help with this sale! More
Easy appointment, text reminder is a plus, courteous and helpful staff, big and clean area to wait. Great experience. And free service is the most important. helpful staff, big and clean area to wait. Great experience. And free service is the most important. More