Lexus of Arlington

While I did have an issue with their customer service, the service manager called me and took ownership of the issue and addressed my concerns . will definitely be coming back! the service manager called me and took ownership of the issue and addressed my concerns . will definitely be coming back! More

This trip was very short, so nothing to say. Prior trips This trip was very short, so nothing to say. Prior trips would have been a lot more pleasant had DECAF coffee been available as well as healthy snac This trip was very short, so nothing to say. Prior trips would have been a lot more pleasant had DECAF coffee been available as well as healthy snacks. More

Service appointment was handled professionally and on time as promised. Loaner was similar to car left for service. Overall it was a very good experience. Appreciated the follow up by Jose and was qu time as promised. Loaner was similar to car left for service. Overall it was a very good experience. Appreciated the follow up by Jose and was quick to clarify any questions that I had. More

Well.Great experience with sales person Mr NUS. I Gove 5 stars plus.The worst expierience with finance man Mr Mitch. I still have nightmares.Don't even one star. Zero stars that great description of that m stars plus.The worst expierience with finance man Mr Mitch. I still have nightmares.Don't even one star. Zero stars that great description of that man. More

Highly qualified, professional and knowledgeable staff. Addressing all aspects of the service in the timely manner. Pleasant and helpful, very easy to work with. Thank you. Addressing all aspects of the service in the timely manner. Pleasant and helpful, very easy to work with. Thank you. More

It’s very helpful to have somebody pick up my car from my work place and return it after repairs. That’s a game changer for me. I am very grateful for the excellent care you take of car every time. Thank yo work place and return it after repairs. That’s a game changer for me. I am very grateful for the excellent care you take of car every time. Thank you! More

The service provided was excellent, as always. The waiting area is awesome, Ed Thalhammer is very professional. The only thing missing was your unbelievable chocolate-chip cookies :) THANK YOU! waiting area is awesome, Ed Thalhammer is very professional. The only thing missing was your unbelievable chocolate-chip cookies :) THANK YOU! More

Good service and good job.You guys always make me very happy and satisfied.Thank you so much and hope to have a great day. happy and satisfied.Thank you so much and hope to have a great day. More

Very good experience to see new dealerships, specially want to acknowledge Lora , her helping attitude, knowledge and her focus on issues which l had wit my car want to acknowledge Lora , her helping attitude, knowledge and her focus on issues which l had wit my car More