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Lexus of Arlington

Arlington Heights, IL

4.7
3,627 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,627 Reviews of Lexus of Arlington

May 11, 2021

Good service and good job.You guys always make me very happy and satisfied.Thank you so much and hope to have a great day. More

by Amy Zhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
May 11, 2021 -

Lexus of Arlington responded

Thank you for your business and this review, Amy. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 11, 2021

Very good experience to see new dealerships, specially want to acknowledge Lora , her helping attitude, knowledge and her focus on issues which l had wit my car More

by richardoscilowicz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lora
May 11, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

May 11, 2021

I expect nothing but excellent service from the Arlington Heights dealership and they don't disappoint. Service rep Jose Garcia is outstanding to work with. More

by Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia , Nusrath Khan
May 11, 2021 -

Lexus of Arlington responded

Thank you for sharing your thoughts about your experience with Jose here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

May 11, 2021

Anthony’s attention to detail & service explanation was great. He is a excellent representative of Arlington Lexus. Very nice facility to work in while I was awaiting service. More

by Churd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
May 12, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're looking forward to sharing this fantastic review with Anthony and our team. We're glad we were able to help, and we hope to see you again!

May 11, 2021

Tom P in service is the only reason I take my car to Lexus for service. I own 4 Lexus and I take them all to Le us for service because of Tom P More

by JHAYES8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
May 12, 2021 -

Lexus of Arlington responded

Thank you for taking the time to leave us this great review! We're thrilled to hear that you find your experience with Tom to be a positive one. We appreciate your business and our team looks forward to serving you again soon.

May 11, 2021

Very professional and courteous team. Dan Khoshaba was our sales associate and I will highly recommend him to others interested in purchasing Lexus. Peter was also very helpful with the technology explana More

by MARGARET R
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Dan Khoshaba
May 12, 2021 -

Lexus of Arlington responded

Thank you so much for your wonderful review, Margaret! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Lexus, and we thank you for choosing Lexus of Arlington!

May 10, 2021

Tony is awesomeHe was attentive, caring and explained Tony is awesome He was attentive, caring and explained things well! He gets an A plus from me. Thanks. I will be back for sure 😊 More

by Arti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
May 10, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony and the team met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

May 10, 2021

Anthony was terrific- let me know timing and essential services. Needed a little more work than expected but the explanation was thorough and understood. Car is like new again ! More

by rgrabner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony - service department
May 10, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

May 10, 2021

The dealership is always friendly and helpful. Beautiful showroom and waiting area. Very clean. Tony in service explained everything that needed to be done on my car. More

by QUEST13013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service.
May 10, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Tony had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

May 08, 2021

Tom is a great help. Highly recommend working with him at Lexus AH Also the team working on my car has given me prompt and superior service. More

by RAY218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
May 09, 2021 -

Lexus of Arlington responded

Thank you, Ray, for taking the time to share your thoughts on working with Tom and the rest of our team. We're glad to hear we delivered such a great experience!

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