
Lexus of Arlington
Arlington Heights, IL
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3,625 Reviews of Lexus of Arlington
Friendly and knowledgeable customer service agents especially Hareesh Trivedi. Do not do any extra services without explaining the need for such a service and the benefits of that service etc. very go especially Hareesh Trivedi. Do not do any extra services without explaining the need for such a service and the benefits of that service etc. very good in timing your appointments and even willing to change you scheduled appointment for your convenience. This is the only reason I keep on visiting this dealership even after 12 years More
Great service. Advisor on top of everything and no pressure bs. No complaints. Great looking dealer ship and great waiting room with all the amenities pressure bs. No complaints. Great looking dealer ship and great waiting room with all the amenities More
Dakota was very professional, knowledgable, and helpful during my visit He did a great job in recommending future repair and auto service techniques. Jim Bradley during my visit He did a great job in recommending future repair and auto service techniques. Jim Bradley More
Our visit to Lexus of Arlington was great. The finance manager Egor was personable and professional. Everyone we interacted with, including the sales staff who greeted us when we first arrived, the woman manager Egor was personable and professional. Everyone we interacted with, including the sales staff who greeted us when we first arrived, the woman at the cashier counter, the young lady at the parts department, the man who washed our car, were all very friendly and helpful. I would definitely recommend this dealership to our family and friends. More
Anthony my service advisor was very professional. He did explain what I need, what’s the price going to be for my needs and provided me with loaner vehicle. Thank You explain what I need, what’s the price going to be for my needs and provided me with loaner vehicle. Thank You More
Good customer service. Set prices. They follow the manufacturer recommendations for maintenance of your car. They try hard to accommodate you for service. Sales department is always thinking a step manufacturer recommendations for maintenance of your car. They try hard to accommodate you for service. Sales department is always thinking a step ahead about your next car😊 More
Timely and thoughtful service. Ed understood the use of my vehicle and the amount of low miles I put on the car. Considerate consulting on service timing. my vehicle and the amount of low miles I put on the car. Considerate consulting on service timing. More
Have consistently had good experiences with service and Tom's courteous and knowledgeable guidance. Efficient check-in process, good communication on updates and progress with a friendly courteous environm Tom's courteous and knowledgeable guidance. Efficient check-in process, good communication on updates and progress with a friendly courteous environment. More
My salesman was great and patient with my father and I. The manager was great and agreed to trade my car in for the price I was looking for. Other employees around were not very friendly. The manager was great and agreed to trade my car in for the price I was looking for. Other employees around were not very friendly. More
First of all very nice greeting and meeting, right away without waiting even minute put me in least for the first Monday morning appointment for oil change, when I stop by they was already waiting for me a without waiting even minute put me in least for the first Monday morning appointment for oil change, when I stop by they was already waiting for me and all job I guess took may be not even more then 45 min , great attitude, great job , great dealership More