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Lexus of Arlington

Arlington Heights, IL

4.7
3,627 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,627 Reviews of Lexus of Arlington

May 08, 2021

This dealership is always very accommodating for any problem you have. I came in to get some air in my tires because they were low. I did not have an appt scheduled. Haresh wanted to make sure that ther More

by CKWELLS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 09, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 08, 2021

El mejor dealer q está al servicio de la comunidad el lugar muy limpio los empleados muy amigables siempre ofrecen los mejores servicios y estoy muy agradecido por lo q hacen More

by NECIFOROBAUTISTA-78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamil Wojcik
May 09, 2021 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2021

Friendly and knowledgeable customer service agents especially Hareesh Trivedi. Do not do any extra services without explaining the need for such a service and the benefits of that service etc. very go More

by Sunny09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 07, 2021 -

Lexus of Arlington responded

Thank you for your review and kind words for Haresh. We appreciate your business and our team looks forward to serving you again soon!

May 07, 2021

Great service. Advisor on top of everything and no pressure bs. No complaints. Great looking dealer ship and great waiting room with all the amenities More

by JB420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 09, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 07, 2021

Dakota was very professional, knowledgable, and helpful during my visit He did a great job in recommending future repair and auto service techniques. Jim Bradley More

by jcbplanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota
May 09, 2021 -

Lexus of Arlington responded

It's great to hear that Dakota was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Jim, for choosing Lexus of Arlington!

May 05, 2021

Our visit to Lexus of Arlington was great. The finance manager Egor was personable and professional. Everyone we interacted with, including the sales staff who greeted us when we first arrived, the woman More

by FSCEPANOVICH0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egor
May 05, 2021 -

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new vehicle!

May 05, 2021

Anthony my service advisor was very professional. He did explain what I need, what’s the price going to be for my needs and provided me with loaner vehicle. Thank You More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony-service advisor, Thomas Prondzinski, Marcin Ajdukiewicz, Marcin Wierzba
May 05, 2021 -

Lexus of Arlington responded

Frank, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 05, 2021

Good customer service. Set prices. They follow the manufacturer recommendations for maintenance of your car. They try hard to accommodate you for service. Sales department is always thinking a step More

by Promila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 05, 2021 -

Lexus of Arlington responded

Hello, Promila! Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Customer service is our top priority, so it's great to hear we continue to meet your expectations. All of us here at Lexus of Arlington look forward to working with you again!

May 05, 2021

Timely and thoughtful service. Ed understood the use of my vehicle and the amount of low miles I put on the car. Considerate consulting on service timing. More

by ERIK.GEREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Thalhammer
May 05, 2021 -

Lexus of Arlington responded

Thanks for your review, Erik! We are very happy to hear that Ed provided you with a positive experience & considerate service. We sincerely value your business and look forward to your next visit!

May 05, 2021

Have consistently had good experiences with service and Tom's courteous and knowledgeable guidance. Efficient check-in process, good communication on updates and progress with a friendly courteous environm More

by Moushz06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
May 06, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tom and the team here at Lexus of Arlington.

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