Lexus of Arlington

Great salesman. Extremely knowledgeable and helpful. Allowed me the time, with no pressure, to look at a variety of models. Answered all my questions. Very friendly and positive. Finally settled on Allowed me the time, with no pressure, to look at a variety of models. Answered all my questions. Very friendly and positive. Finally settled on a vehicle that I love! Will get my car serviced there and would recommend this dealership to anyone looking for a car. More

Excellent service as always. Jose was our sevice advisor. Very nice and friendly. Only issue-- had a very difficult time finding hand sanitizer and stir sticks were not in protective covering Very nice and friendly. Only issue-- had a very difficult time finding hand sanitizer and stir sticks were not in protective covering More

Everyone was Knowledgeable, Helpful And Nice‼️ The best CUSTOMER SERVICE I have ever experienced. I will be referring as many friends as possible to Lexus of Arlington Heights CUSTOMER SERVICE I have ever experienced. I will be referring as many friends as possible to Lexus of Arlington Heights More

The service at Lexus of Arlington is always a good experience. Ed Thalhammer is the BEST customer service agent in the business! No BS, or pressure, just the facts. experience. Ed Thalhammer is the BEST customer service agent in the business! No BS, or pressure, just the facts. More

Work was done quickly and to my satisfaction, the waiting area was clean and relaxing. Too bad the massage chairs are not working at this location area was clean and relaxing. Too bad the massage chairs are not working at this location More

I had a good experience while having my vehicle serviced due to a recall. I waited a bit longer than I was initially advised but they were nice enough to drop me off at home so I didn’t have to wait. due to a recall. I waited a bit longer than I was initially advised but they were nice enough to drop me off at home so I didn’t have to wait. More

It was ok. I worked with Ed. I hope don't have any more trouble with my car any time soon. These cars are very expensive. trouble with my car any time soon. These cars are very expensive. More

The service to my car was excellent to the best of my knowledge. Tony was particularly good because he wanted to get everything right. Thanks for treating me ver special. Pat knowledge. Tony was particularly good because he wanted to get everything right. Thanks for treating me ver special. Pat More

This dealership has an excellent service department. They are very professional and the quality of the work is first class. Also the waiting room and amenities are best in class. are very professional and the quality of the work is first class. Also the waiting room and amenities are best in class. More

I keep on visiting this dealership for my vehicle needs because the people at the service department are very friendly ,helpful and knowledgeable especially Hareesh Trivedi. The work they recommend is well because the people at the service department are very friendly ,helpful and knowledgeable especially Hareesh Trivedi. The work they recommend is well explained so we get an idea of the work they perform on the vehicle More