Lexus of Arlington

Haresh Trivedi is fantastic. I go to this service location for him. Highly recommend working with him. He is responsive, very customer focused, fast, efficient and very knowledgeable. Great! location for him. Highly recommend working with him. He is responsive, very customer focused, fast, efficient and very knowledgeable. Great! More

Very professional service. Finished the work before schedule. Love the coffee machines in the lounge. The service manager was very nice. Getting appointment was very easy schedule. Love the coffee machines in the lounge. The service manager was very nice. Getting appointment was very easy More

Arlington Lexus offered me an excellent service for my routine service. Thrivedi was very helpful in explaining the importance of the each step on 30 mileage routine service. Thrivedi was very helpful in explaining the importance of the each step on 30 mileage More

Comparing with others, this is one of the best lexus dealership in IL. Customer friendly and professional. Agent Jose is very helpful and knowledgeable. Thank you. dealership in IL. Customer friendly and professional. Agent Jose is very helpful and knowledgeable. Thank you. More

Haresh was terrific, great customer service. Was able to improve timing of my appointment as well as was completed in a quick and efficient manner improve timing of my appointment as well as was completed in a quick and efficient manner More

I love working with Jose - he is trustworthy and always makes honest recommendations. The service I receive is always friendly and very efficient! Being able to use a loaner has a huge impact on my day, a makes honest recommendations. The service I receive is always friendly and very efficient! Being able to use a loaner has a huge impact on my day, as well. More

Thorough, timely, and customer friendly provided service experience. The sales rep, Nus Khan, and servce rep, Jose Garcia were excellent; they both showed a vested interest in resolving all of my service ne experience. The sales rep, Nus Khan, and servce rep, Jose Garcia were excellent; they both showed a vested interest in resolving all of my service needs. More

Great Experience, beautiful store, easy to access. Definitely will purchase here again in the future. Marcin was great, he took very good care of us Definitely will purchase here again in the future. Marcin was great, he took very good care of us More

Jose was great to work with and you can tell he truly cares about helping the customer! I would go to Jose for service again anytime. cares about helping the customer! I would go to Jose for service again anytime. More

I felt like a true guest at the dealership. The waiting areas and accommodation excellent. My main contact, Lori greeted me immediately and was friendly, yet professional. A completely different experience areas and accommodation excellent. My main contact, Lori greeted me immediately and was friendly, yet professional. A completely different experience than what I experienced at Clearwater Lexus. We have had positive experiences at Woodfield Lexus and especially at Lexus of Milwaukee(Napelton Group), but as far as the service (non-auto purchase) the customer service especially from Lori was the best. More