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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

April 22, 2021

Comparing with others, this is one of the best lexus dealership in IL. Customer friendly and professional. Agent Jose is very helpful and knowledgeable. Thank you. More

by KARYA2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 23, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

April 22, 2021

Haresh was terrific, great customer service. Was able to improve timing of my appointment as well as was completed in a quick and efficient manner More

by KJNAGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Apr 23, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

April 21, 2021

I love working with Jose - he is trustworthy and always makes honest recommendations. The service I receive is always friendly and very efficient! Being able to use a loaner has a huge impact on my day, a More

by Cindy Smiskol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 21, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience!

April 21, 2021

Thorough, timely, and customer friendly provided service experience. The sales rep, Nus Khan, and servce rep, Jose Garcia were excellent; they both showed a vested interest in resolving all of my service ne More

by Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Nusrath Khan
Apr 21, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words for Jose and our service team, and for taking the time to leave us this wonderful feedback!

April 21, 2021

Great Experience, beautiful store, easy to access. Definitely will purchase here again in the future. Marcin was great, he took very good care of us More

by RVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Ajdukiewicz
Apr 21, 2021 -

Lexus of Arlington responded

Thank you so much for choosing Lexus of Arlington! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 21, 2021

Jose was great to work with and you can tell he truly cares about helping the customer! I would go to Jose for service again anytime. More

by BARNESFAMILY6523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 21, 2021 -

Lexus of Arlington responded

We are very happy to hear Jose provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

April 20, 2021

I felt like a true guest at the dealership. The waiting areas and accommodation excellent. My main contact, Lori greeted me immediately and was friendly, yet professional. A completely different experience More

by 280Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
Apr 20, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Lori was able to help, and we hope to see you again!

April 20, 2021

Everything ran smoothly. Lori was extremely knowledgeable and helpful. The courtesy rental vehicle was a big help as it allowed me to continue my errands for the day. More

by HELEN.COUSINEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
Apr 20, 2021 -

Lexus of Arlington responded

We appreciate your business, Helen, and our team looks forward to serving you again soon!

April 20, 2021

Hamza was amazing! Super nice and helpful! Made me and my son feel so comfortable.The finance was easygoing and quick. I love they way they allowed us to go on the expressway with the vehicle. More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamza
Apr 20, 2021 -

Lexus of Arlington responded

It's great to hear, Toni, that Hamza was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

Apr 20, 2021 -

Toni responded

I’m extremely happy, Hamza is a great guy! Thanks for the great customer service!

April 20, 2021

First service for my new car. Easy and flexible scheduling. Had to reschedule first time because couldn't make it. Very clean dealership and pleasant employees. Thanks More

by Mariusz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oksana Sahan
Apr 20, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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