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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

April 20, 2021

Excellent service keep it up.I’m going to come next time Excellent service keep it up. I’m going to come next time also. Customer service also good and the waiting area also very nice. Thank You!! More

by Azhar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nusrath Khan
Apr 20, 2021 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

April 19, 2021

Outstanding service. Ed explained everything and help me a lot with all my questions concerned me about my car and issue Thank you Ed. Appreciated More

by ODESSA95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Apr 19, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Ed here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

April 18, 2021

I’ve dealt with Lexus for many years now I enjoy the service they’re honest I just purchased a new car in the street with great respect and I will certainly send anybody there I know to get a better More

by H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Tim Webb, Marcin Ajdukiewicz, Dan Khoshaba
Apr 18, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

April 18, 2021

Great dealership. Service always done correctly and in the time it was quoted. Clean service department and never have to wait to get service. Great service manager! More

by bdwm56@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Apr 18, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

April 18, 2021

I have been with this Lexus dealership since 2006, I have purchased two Lexus vehicles with them and I am extremely pleased with their Lexus service, periodically scheduled for technical maintenance and clea More

by iyarigin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
Apr 18, 2021 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 18, 2021

Jose is great! He is very respectful and knows his job very well, I trust him and always request him! I Give him 5 Stars More

by CAROLINETOHME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 19, 2021 -

Lexus of Arlington responded

Caroline, Thank you for your business and this review. We're happy to hear Jose and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 17, 2021

Words are not enough to say about the care given to the tiniest request and in detail very Happy and Pleased with the amount ofcare More

by Pujastudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Apr 18, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

April 16, 2021

Lori was very helpful and knowledgeable.she was always there to answer my questions and could not have been friendlier. Thank you for the great service More

by PS32352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
Apr 18, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lori and the rest of our team, and we look forward to working with you again.

April 16, 2021

As a returning client, one thing that I can always count on is consistency. Arlington Lexus consistently delivers on service and create an experience that gives the feeling of being part of a family rather More

by Boconnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in Service
Apr 18, 2021 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

April 16, 2021

Excellent and very courteous and knowledgeable service manager and goes to the all persons worked on the car during the maintenance of my auto RX350 More

by GREENLAKES14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Apr 18, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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