Lexus of Arlington

Jose was great to work with and you can tell he truly cares about helping the customer! I would go to Jose for service again anytime. cares about helping the customer! I would go to Jose for service again anytime. More

I felt like a true guest at the dealership. The waiting areas and accommodation excellent. My main contact, Lori greeted me immediately and was friendly, yet professional. A completely different experience areas and accommodation excellent. My main contact, Lori greeted me immediately and was friendly, yet professional. A completely different experience than what I experienced at Clearwater Lexus. We have had positive experiences at Woodfield Lexus and especially at Lexus of Milwaukee(Napelton Group), but as far as the service (non-auto purchase) the customer service especially from Lori was the best. More

Everything ran smoothly. Lori was extremely knowledgeable and helpful. The courtesy rental vehicle was a big help as it allowed me to continue my errands for the day. knowledgeable and helpful. The courtesy rental vehicle was a big help as it allowed me to continue my errands for the day. More

Hamza was amazing! Super nice and helpful! Made me and my son feel so comfortable.The finance was easygoing and quick. I love they way they allowed us to go on the expressway with the vehicle. son feel so comfortable.The finance was easygoing and quick. I love they way they allowed us to go on the expressway with the vehicle. More

First service for my new car. Easy and flexible scheduling. Had to reschedule first time because couldn't make it. Very clean dealership and pleasant employees. Thanks scheduling. Had to reschedule first time because couldn't make it. Very clean dealership and pleasant employees. Thanks More

Excellent service keep it up.I’m going to come next time Excellent service keep it up. I’m going to come next time also. Customer service also good and the waiting area also very nice. Thank You!! Excellent service keep it up. I’m going to come next time also. Customer service also good and the waiting area also very nice. Thank You!! More

Outstanding service. Ed explained everything and help me a lot with all my questions concerned me about my car and issue Thank you Ed. Appreciated a lot with all my questions concerned me about my car and issue Thank you Ed. Appreciated More

I’ve dealt with Lexus for many years now I enjoy the service they’re honest I just purchased a new car in the street with great respect and I will certainly send anybody there I know to get a better service they’re honest I just purchased a new car in the street with great respect and I will certainly send anybody there I know to get a better More

Great dealership. Service always done correctly and in the time it was quoted. Clean service department and never have to wait to get service. Great service manager! the time it was quoted. Clean service department and never have to wait to get service. Great service manager! More

I have been with this Lexus dealership since 2006, I have purchased two Lexus vehicles with them and I am extremely pleased with their Lexus service, periodically scheduled for technical maintenance and clea purchased two Lexus vehicles with them and I am extremely pleased with their Lexus service, periodically scheduled for technical maintenance and cleaning. The personnel is efficient, attentive and polite. Usually, I have been attended to by Mr. Kennedy and last time it was Jose Garcia. And I should say that both are excellent professionals and I do know that I am in good hands. I wish you well and thank you! ❤️💐👌b More