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Lexus of Arlington

Arlington Heights, IL

4.7
3,629 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,629 Reviews of Lexus of Arlington

March 05, 2021

Well done job, quick and reasonable prices for the service. I also took a test ride with the newest NX and RX. I love Lexus. Thank you and I’d recommend your service. More

by MAREKMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia, Nusrath Khan
March 05, 2021

Service was great and timely. Was given a ride back while car was being serviced. Nice facility and amenities for refresh. Nice experience on the whole. More

by achak_99
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
March 04, 2021

The service was great. They know what they doing. Mike is great guy, so helpful and professional. He even helped my insurance claim. Without him it will take me much longer time. Thank you More

by BATTULGAGYM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
March 04, 2021

Service was great and timely. Never been disappointed. Staff is friendly and efficient every time I've been there. Facilities and amenities, like refreshments, is well received. More

by RPINCHOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
March 03, 2021

Service advisor Michael Librizzi is great to work with. Great communication and follows up with you if you leave him a message. Mike will follow up and keep you updated on your car while it's getting servi More

by jsalinas292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Librizzi
March 01, 2021

Service department was terrific. Not so much for Lexus. My vehicle was recalled and parts were not available for three months! Dealer handled this beautifully, giving me a loaner without any hassle. Would More

by smhands
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
March 01, 2021

Tom Prondzinski is always great to work with in the service department. He always gives me exceptional customer service. He is extremely knowledgeable, polite, professional and I trust him completely. More

by John D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
February 27, 2021

Eddie Bijou is very knowledgeable about your auto products. Your staff were extremely friendly and always were willing to assist anytime. Yegor in finance was excellent More

by RJCARDELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yejor, Edward Bijou
February 26, 2021

Haresh is the best by far. So delightful to Haresh is the best by far. So delightful to work with So kind. Really works with me on what is necessary versus what can wait More

by ERIC.HENNING
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
February 26, 2021

Had a great experience buying an ES 350. Worked with Dan K. On the purchase. He was excellent to deal with. He was more a facilitator than a salesman. That’s the kind of experience you are looking for when More

by Danny M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Khoshaba
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