Lexus of Arlington

My service advisor, Matt Librizzi was and is outstanding. He is positive, explains everything, and a pleasure. The work was done quickly and I was on my way. He is positive, explains everything, and a pleasure. The work was done quickly and I was on my way. More

My advisor Haresh always takes exceptional care of my vehicle. I have been working with him for over 5 years. I trust him and his experience. vehicle. I have been working with him for over 5 years. I trust him and his experience. More

Haresh is very good and caring person. I am working with him for over 5 years. I trust him. I wish him well and hope he keep on good work. him for over 5 years. I trust him. I wish him well and hope he keep on good work. More

I had issue with RX350 2008 about cruise control. I called lexus of Arlington for part. I was assisted in a timely manner and I was informed by text for next available appointment and confirmed my appo called lexus of Arlington for part. I was assisted in a timely manner and I was informed by text for next available appointment and confirmed my appointment by text message. The work was done promptly. Mr. Tarvedi was very helpful to get it done promptly. I was offered discount. I was made aware of what else is coming due in near future. More

I had an appointment to buy a vehicle, talked with Mark twice the day of my appointment. Drove 90 miles arrived and was told the vehicle was sold the night before. twice the day of my appointment. Drove 90 miles arrived and was told the vehicle was sold the night before. More

Great, Convenient service with no appointment schedule I came in and received adequate service at a fair price. I am grateful for services provided by Lexus and for all the attention to detail towards their came in and received adequate service at a fair price. I am grateful for services provided by Lexus and for all the attention to detail towards their Lexus customers. More

Adriana Cerlat was very friendly, upfront and knowledgeable. She was trying to help us in every way possible. The dealership facility is amazing. Super clean, well equipped with everything that L knowledgeable. She was trying to help us in every way possible. The dealership facility is amazing. Super clean, well equipped with everything that Lexus customers would need. More

Service was excellent. Haresh was professional and efficient and explained the needed (and not needed) in plain English. Great job on his part and the mechanics who worked on the car. Thanks efficient and explained the needed (and not needed) in plain English. Great job on his part and the mechanics who worked on the car. Thanks More

I brought my Lexus for an oil change. Upon completion, I did not receive a 27-point inspection report. When a service advisor contacted me, I asked him for a report and he emailed it to me. The inspection s did not receive a 27-point inspection report. When a service advisor contacted me, I asked him for a report and he emailed it to me. The inspection showed that everything was fine except 4 tires. There was no information about a burnt DRL bulb. The air and cabin filters have not been replaced since last March, but the report showed they were OK. Now I don't think the inspection has been made. More

Very welcoming. Although my car has nothing to be worried and written on the paper what service has done, it would be nice if there was a little explanation from the service department. Disappointing there and written on the paper what service has done, it would be nice if there was a little explanation from the service department. Disappointing there was no car wash because of the Arctic weather. At least the driver’s side floor mat could have been washed. Customers will appreciate those kind of little service! More