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Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,625 Reviews of Lexus of Arlington

February 23, 2021

Haresh is very good and caring person. I am working with him for over 5 years. I trust him. I wish him well and hope he keep on good work. More

by SINGH_AHF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
February 20, 2021

I had issue with RX350 2008 about cruise control. I called lexus of Arlington for part. I was assisted in a timely manner and I was informed by text for next available appointment and confirmed my appo More

by BHUPINDERJHAJJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Dennis Schorle
February 20, 2021

I had an appointment to buy a vehicle, talked with Mark twice the day of my appointment. Drove 90 miles arrived and was told the vehicle was sold the night before. More

by Upset Customer
Customer Service
Recommend Dealer
No
Employees Worked With
Mark Silverston, Henrieta Mosher
February 19, 2021

Great, Convenient service with no appointment schedule I came in and received adequate service at a fair price. I am grateful for services provided by Lexus and for all the attention to detail towards their More

by OLEH_KR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike from Service department, Peter Demos, Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
February 18, 2021

Adriana Cerlat was very friendly, upfront and knowledgeable. She was trying to help us in every way possible. The dealership facility is amazing. Super clean, well equipped with everything that L More

by VOVAZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana Cerlat (5 Stars)
February 17, 2021

Service was excellent. Haresh was professional and efficient and explained the needed (and not needed) in plain English. Great job on his part and the mechanics who worked on the car. Thanks More

by RA2636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
February 15, 2021

I brought my Lexus for an oil change. Upon completion, I did not receive a 27-point inspection report. When a service advisor contacted me, I asked him for a report and he emailed it to me. The inspection s More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Haresh Trivedi
February 15, 2021

Very welcoming. Although my car has nothing to be worried and written on the paper what service has done, it would be nice if there was a little explanation from the service department. Disappointing there More

by SMits
Recommend Dealer
Yes
Employees Worked With
M Librizzi, C Reyes
February 15, 2021

I am very happy with my service,the employers are very nice and knowledge. Definitely I’ll refer to all my friends. Thank you so much More

by Veska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Haresh Trivedi
February 14, 2021

I would not recommend you spend one dime at Arlington Lexus they told us we were approved we drove 9 hours to end up not approving then the manager gave us 20$ gas on a 9 hour trip this dealership sucks More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Burdeen, Edgar Martinez
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