
Lexus of Arlington
Arlington Heights, IL
Filter Reviews by Keyword
By Type
3,622 Reviews of Lexus of Arlington
Great, Convenient service with no appointment schedule I came in and received adequate service at a fair price. I am grateful for services provided by Lexus and for all the attention to detail towards their came in and received adequate service at a fair price. I am grateful for services provided by Lexus and for all the attention to detail towards their Lexus customers. More
Adriana Cerlat was very friendly, upfront and knowledgeable. She was trying to help us in every way possible. The dealership facility is amazing. Super clean, well equipped with everything that L knowledgeable. She was trying to help us in every way possible. The dealership facility is amazing. Super clean, well equipped with everything that Lexus customers would need. More
Service was excellent. Haresh was professional and efficient and explained the needed (and not needed) in plain English. Great job on his part and the mechanics who worked on the car. Thanks efficient and explained the needed (and not needed) in plain English. Great job on his part and the mechanics who worked on the car. Thanks More
I brought my Lexus for an oil change. Upon completion, I did not receive a 27-point inspection report. When a service advisor contacted me, I asked him for a report and he emailed it to me. The inspection s did not receive a 27-point inspection report. When a service advisor contacted me, I asked him for a report and he emailed it to me. The inspection showed that everything was fine except 4 tires. There was no information about a burnt DRL bulb. The air and cabin filters have not been replaced since last March, but the report showed they were OK. Now I don't think the inspection has been made. More
Very welcoming. Although my car has nothing to be worried and written on the paper what service has done, it would be nice if there was a little explanation from the service department. Disappointing there and written on the paper what service has done, it would be nice if there was a little explanation from the service department. Disappointing there was no car wash because of the Arctic weather. At least the driver’s side floor mat could have been washed. Customers will appreciate those kind of little service! More
I would not recommend you spend one dime at Arlington Lexus they told us we were approved we drove 9 hours to end up not approving then the manager gave us 20$ gas on a 9 hour trip this dealership sucks Lexus they told us we were approved we drove 9 hours to end up not approving then the manager gave us 20$ gas on a 9 hour trip this dealership sucks big time. More
I love it at Lexus of Arlington. Always a pleasant experience and I really do trust them. Thanks everyone for taking such great care of me, oh ya, and my car too!! experience and I really do trust them. Thanks everyone for taking such great care of me, oh ya, and my car too!! More
Thank you Dan Khoshaba. It was pleasure having business Thank you Dan Khoshaba. It was pleasure having business with you. Hopefully we'll meet again to buy newer lexus vehicles in the future. Joseph Jo Thank you Dan Khoshaba. It was pleasure having business with you. Hopefully we'll meet again to buy newer lexus vehicles in the future. Joseph Jorjoliani More
Prompt service with pleasant people. Only disappointment was that car wash was not operating but Jose apologized and not that important. Overall it was a good experience. was that car wash was not operating but Jose apologized and not that important. Overall it was a good experience. More