Lexus of Arlington

I brought my Lexus for an oil change. Upon completion, I did not receive a 27-point inspection report. When a service advisor contacted me, I asked him for a report and he emailed it to me. The inspection s did not receive a 27-point inspection report. When a service advisor contacted me, I asked him for a report and he emailed it to me. The inspection showed that everything was fine except 4 tires. There was no information about a burnt DRL bulb. The air and cabin filters have not been replaced since last March, but the report showed they were OK. Now I don't think the inspection has been made. More

Very welcoming. Although my car has nothing to be worried and written on the paper what service has done, it would be nice if there was a little explanation from the service department. Disappointing there and written on the paper what service has done, it would be nice if there was a little explanation from the service department. Disappointing there was no car wash because of the Arctic weather. At least the driver’s side floor mat could have been washed. Customers will appreciate those kind of little service! More

I am very happy with my service,the employers are very nice and knowledge. Definitely I’ll refer to all my friends. Thank you so much nice and knowledge. Definitely I’ll refer to all my friends. Thank you so much More

I would not recommend you spend one dime at Arlington Lexus they told us we were approved we drove 9 hours to end up not approving then the manager gave us 20$ gas on a 9 hour trip this dealership sucks Lexus they told us we were approved we drove 9 hours to end up not approving then the manager gave us 20$ gas on a 9 hour trip this dealership sucks big time. More

I love it at Lexus of Arlington. Always a pleasant experience and I really do trust them. Thanks everyone for taking such great care of me, oh ya, and my car too!! experience and I really do trust them. Thanks everyone for taking such great care of me, oh ya, and my car too!! More

Thank you Dan Khoshaba. It was pleasure having business Thank you Dan Khoshaba. It was pleasure having business with you. Hopefully we'll meet again to buy newer lexus vehicles in the future. Joseph Jo Thank you Dan Khoshaba. It was pleasure having business with you. Hopefully we'll meet again to buy newer lexus vehicles in the future. Joseph Jorjoliani More

Prompt service with pleasant people. Only disappointment was that car wash was not operating but Jose apologized and not that important. Overall it was a good experience. was that car wash was not operating but Jose apologized and not that important. Overall it was a good experience. More

Tom was incredibly friendly and informative to help me address immediate needs on my vehicle. He is a delight to work with and will happily select him to assist in my next service. address immediate needs on my vehicle. He is a delight to work with and will happily select him to assist in my next service. More

The service was done very quickly and went smoothly. I was very pleased with everything he told me was going to be done with my car. It was a year service, and it was complimentary. was very pleased with everything he told me was going to be done with my car. It was a year service, and it was complimentary. More

Great overall service and experience. From the start of the experience to the end of the experience, it was great customer service. Well done Harish Trivedi and thank you. the experience to the end of the experience, it was great customer service. Well done Harish Trivedi and thank you. More