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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

February 11, 2021

Tom was incredibly friendly and informative to help me address immediate needs on my vehicle. He is a delight to work with and will happily select him to assist in my next service. More

by shanschul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
February 11, 2021

The service was done very quickly and went smoothly. I was very pleased with everything he told me was going to be done with my car. It was a year service, and it was complimentary. More

by BOBBE47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
February 09, 2021

Great overall service and experience. From the start of the experience to the end of the experience, it was great customer service. Well done Harish Trivedi and thank you. More

by YDAYAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
February 09, 2021

I worked with Mike Librizzi when my battery went dead. He gave me very helpful information and showed me several alternatives. I did not have to replace the battery at this time but I will purchase a More

by tsharkey3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Librizzi
February 08, 2021

Service team was excellent in keeping us informed. Delivered the vehicle back when promised with all issues addressed.The waiting area is clean an comfortable. More

by MWEINER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
February 08, 2021

Haresh was great. The previous staff that helped me made a mistake and almost cause my car to run out of oil. I just hope it won't cause any problems in the future. Overall, the service was quick and easy. More

by ALJON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
February 08, 2021

New customer and went in for an oil change for the first time. Ed, service advisor, was great to work with. My car was done on time as promised. More

by pxayariboun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Thalhammer
February 05, 2021

Haresh, Thank you and Lexus for Support and Customer Service given during my last visit to the Arlington Lexus Dealer. Job well done as usual. More

by DPHARRIS175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
February 04, 2021

I recently bought a car at Lexus of Arlington and I had a great experience.The car I wanted was not available but they got it for me next day.Vladimir and Igor were helping us and they were very nice and pro More

by lulka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev
February 02, 2021

I was impressed as soon as I walked through the door just great customer service was just eager to help me and my wife out More

by INFO83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oksana Sahan, Kamil Wojcik
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