Lexus of Arlington

Haresh was great. The previous staff that helped me made a mistake and almost cause my car to run out of oil. I just hope it won't cause any problems in the future. Overall, the service was quick and easy. a mistake and almost cause my car to run out of oil. I just hope it won't cause any problems in the future. Overall, the service was quick and easy. More

New customer and went in for an oil change for the first time. Ed, service advisor, was great to work with. My car was done on time as promised. time. Ed, service advisor, was great to work with. My car was done on time as promised. More

Haresh, Thank you and Lexus for Support and Customer Service given during my last visit to the Arlington Lexus Dealer. Job well done as usual. Service given during my last visit to the Arlington Lexus Dealer. Job well done as usual. More

I recently bought a car at Lexus of Arlington and I had a great experience.The car I wanted was not available but they got it for me next day.Vladimir and Igor were helping us and they were very nice and pro great experience.The car I wanted was not available but they got it for me next day.Vladimir and Igor were helping us and they were very nice and professional. I highly recommend them. More

I was impressed as soon as I walked through the door just great customer service was just eager to help me and my wife out great customer service was just eager to help me and my wife out More

5 star service!Thank you Vlad and Kamil for smooth and 5 star service! Thank you Vlad and Kamil for smooth and pleasant car buying exp. I'll be sure to send you some referrals in the near future ;) Th 5 star service! Thank you Vlad and Kamil for smooth and pleasant car buying exp. I'll be sure to send you some referrals in the near future ;) Thanks Vitali More

Oksana was so great! We took a little test drive, then I was in and out of the dealership with my new car in under an hour. was in and out of the dealership with my new car in under an hour. More

Well all was fine until I got home and started looking at what additions they added without even asking me. It had been a long day, and signing the paperwork, well I just wanted to get back home, so I was ti what additions they added without even asking me. It had been a long day, and signing the paperwork, well I just wanted to get back home, so I was tired and it was a 6 hour drive back home. Not only did they charge a ridiculous price for added vehicle warranty, they also tacked on a tire and wheel protection warranty without my knowledge, and were not willing to give me any discount on their vehicle price, even though soon it will need new tires, and some cosmetic repair. I guess they thought by selling me a tire warranty that it somehow would cover the cost of new tires??? Very frustrated. I have sent a cancellation notice on vehicle warranty, and I certainly hope the dealer will also cancel the tire warranty as well- if not, I will be contacting the BBB. Very deceiving selling practices. I was not asked if I wanted any of this extended coverage, and had it not been a long day, I would have walked away from them giving me any business. More

Service was fine. Only issue is that they needed to get a part for the security system which took much longer than anticipated. Once they had the part, it also took much longer for the anticipated. Wound a part for the security system which took much longer than anticipated. Once they had the part, it also took much longer for the anticipated. Wound up my car for over a week. I did have a loaner which was extremely helpful. Everyone in the service department was excellent and kept me apprised of the status. More

I was very pleased with my experience. Everyone was polite and kind. The dealership was in top notch condition. I will take my car there for repairs. polite and kind. The dealership was in top notch condition. I will take my car there for repairs. More