Lexus of Arlington

Pick up at the house was on time, service was complete and accurate, and turnaround was fast. Cost was competitive and fair. Very pleased with all of it. and accurate, and turnaround was fast. Cost was competitive and fair. Very pleased with all of it. More

The mechanic works in the cold for a day and half. He fixes three areas of dent. I am moved by his hard work and dedication. fixes three areas of dent. I am moved by his hard work and dedication. More

Excellent comprehensive service. The price catches your attention. You really don’t want to put a word minimum here because people don’t like being told what to do. your attention. You really don’t want to put a word minimum here because people don’t like being told what to do. More

Tom couldn't be nicerNever made me feel inferior Tom couldn't be nicer Never made me feel inferior although I choose to keep my 2002 ES 300! Dont like the keyless ignitions ! Great wait area Hug Tom couldn't be nicer Never made me feel inferior although I choose to keep my 2002 ES 300! Dont like the keyless ignitions ! Great wait area Huge Maybe inside is big enough to park cars indoors when kept overnight! More

Haresh my service advisor is great! I always try to get him when coming in for service. The repairs are always done well. No complaints. him when coming in for service. The repairs are always done well. No complaints. More

I asked the impossible of the salesperson, and instead of saying no - he took the time to ask me questions, listened and worked with me to find a car that was a better fit. I am thrilled with my new UX, and saying no - he took the time to ask me questions, listened and worked with me to find a car that was a better fit. I am thrilled with my new UX, and will certainly be referring my friends to Nus at Arlington Lexus. I spoke with, texted and emailed other people there (all great) and Nus was the best person I dealt with. He also sat with me and set the car up with my phone etc... More

In and out service and fair pricing. They answered all of my questions. Always have a rental car available and cleaned my car when I picked it up that day. my questions. Always have a rental car available and cleaned my car when I picked it up that day. More

A great experience. Very knowledgeable staff, always professional and friendly. My service technician, Haresh, explains everything before the work starts and keeps me updated with any changes. professional and friendly. My service technician, Haresh, explains everything before the work starts and keeps me updated with any changes. More

Mike in service was great to work with. I got his card and will be contacting him from now on but i am sure the rest of team is great as well. only thing that i saw wrong, my window switch button was pull and will be contacting him from now on but i am sure the rest of team is great as well. only thing that i saw wrong, my window switch button was pulled out of door and not pushed back in. easy fix but an oversight by the service team. came in for window replacement More

Haresh as always is very cordial, professional and always explains clearly what needs to done to the car, what is critical and what can be done later. explains clearly what needs to done to the car, what is critical and what can be done later. More