Lexus of Arlington

A great experience. Very knowledgeable staff, always professional and friendly. My service technician, Haresh, explains everything before the work starts and keeps me updated with any changes. professional and friendly. My service technician, Haresh, explains everything before the work starts and keeps me updated with any changes. More

Mike in service was great to work with. I got his card and will be contacting him from now on but i am sure the rest of team is great as well. only thing that i saw wrong, my window switch button was pull and will be contacting him from now on but i am sure the rest of team is great as well. only thing that i saw wrong, my window switch button was pulled out of door and not pushed back in. easy fix but an oversight by the service team. came in for window replacement More

Haresh as always is very cordial, professional and always explains clearly what needs to done to the car, what is critical and what can be done later. explains clearly what needs to done to the car, what is critical and what can be done later. More

Harish was helpful and provided all of the information I needed and the service was completed quickly. He provided all of the details on what needs to be updated on the car. needed and the service was completed quickly. He provided all of the details on what needs to be updated on the car. More

Hareesh Trevadi was very helpful. We were very happy with the pick up and drop off service. He was very knowledgeable about what we needed. the pick up and drop off service. He was very knowledgeable about what we needed. More

Easy to schedule appointment. The service technician explained exactly what they were going to do and was just wonderful. Also very clean dealership. Excellent service explained exactly what they were going to do and was just wonderful. Also very clean dealership. Excellent service More

Call the Service department talk to Tom Prondzinski to Call the Service department talk to Tom Prondzinski to set up a time to have my car serviced and it was serviced on time. I’ve been servicing my cars Call the Service department talk to Tom Prondzinski to set up a time to have my car serviced and it was serviced on time. I’ve been servicing my cars at Arlington Lakes for 17 years and never had a problem. The work is done right and the person I was great. Ray D. More

Very grateful,i want to thank Hamza Shakir that help me find my car,ansswered all my question,spend three hours sitting at the computer to find me the right car.And i want special thanks Igor Zigic helped find my car,ansswered all my question,spend three hours sitting at the computer to find me the right car.And i want special thanks Igor Zigic helped me solve all the issues,and even i was helped by issues that are not his responsibility.Thank you very much !!! More

Adriana provided outstanding service and was a pleasure to work with. She is extremely knowledgeable and responsive - can't say enough great things about her. to work with. She is extremely knowledgeable and responsive - can't say enough great things about her. More

Brought our 2013 RX 350 in for a 60,000 mile service spoke to Tom Prondzinski all work discussed was completed on time w/ Tom creating a Customer Service Relationship RX was serviced 100%.With Tom as spoke to Tom Prondzinski all work discussed was completed on time w/ Tom creating a Customer Service Relationship RX was serviced 100%.With Tom as an employee at Arlington Lexus you will never have a worry,Customer Service, Mechanical Expertise 10 on a scale, we are glad we are car buyer’s and service customer’s of Arlington Lexus. Again compliment’s to all. More