Lexus of Arlington

Harish was helpful and provided all of the information I needed and the service was completed quickly. He provided all of the details on what needs to be updated on the car. needed and the service was completed quickly. He provided all of the details on what needs to be updated on the car. More

Hareesh Trevadi was very helpful. We were very happy with the pick up and drop off service. He was very knowledgeable about what we needed. the pick up and drop off service. He was very knowledgeable about what we needed. More

Easy to schedule appointment. The service technician explained exactly what they were going to do and was just wonderful. Also very clean dealership. Excellent service explained exactly what they were going to do and was just wonderful. Also very clean dealership. Excellent service More

Call the Service department talk to Tom Prondzinski to Call the Service department talk to Tom Prondzinski to set up a time to have my car serviced and it was serviced on time. I’ve been servicing my cars Call the Service department talk to Tom Prondzinski to set up a time to have my car serviced and it was serviced on time. I’ve been servicing my cars at Arlington Lakes for 17 years and never had a problem. The work is done right and the person I was great. Ray D. More

Very grateful,i want to thank Hamza Shakir that help me find my car,ansswered all my question,spend three hours sitting at the computer to find me the right car.And i want special thanks Igor Zigic helped find my car,ansswered all my question,spend three hours sitting at the computer to find me the right car.And i want special thanks Igor Zigic helped me solve all the issues,and even i was helped by issues that are not his responsibility.Thank you very much !!! More

Adriana provided outstanding service and was a pleasure to work with. She is extremely knowledgeable and responsive - can't say enough great things about her. to work with. She is extremely knowledgeable and responsive - can't say enough great things about her. More

Brought our 2013 RX 350 in for a 60,000 mile service spoke to Tom Prondzinski all work discussed was completed on time w/ Tom creating a Customer Service Relationship RX was serviced 100%.With Tom as spoke to Tom Prondzinski all work discussed was completed on time w/ Tom creating a Customer Service Relationship RX was serviced 100%.With Tom as an employee at Arlington Lexus you will never have a worry,Customer Service, Mechanical Expertise 10 on a scale, we are glad we are car buyer’s and service customer’s of Arlington Lexus. Again compliment’s to all. More

Haresh was great but when I went to pick up my car there was a film over the entire car including the windows inside and out. There’s no way I could’ve driven it. how they didn’t notice I don’t understand. was a film over the entire car including the windows inside and out. There’s no way I could’ve driven it. how they didn’t notice I don’t understand. they had to take it back to get it re-washed and then no one came to get me in the show room to tell me they were done so I sat for a half an hour and then got up and saw for myself that they had finished it More

Tom Prondzinski is all about customer service. Excellent service all the time with him. I had a battery issue, he was able to get me in with short notice and remedy the situation service all the time with him. I had a battery issue, he was able to get me in with short notice and remedy the situation More

The service department was extremely flexible with my schedule! Thank you for making a chore into a great experience ... Haresh and Jason went above and beyond 😊 schedule! Thank you for making a chore into a great experience ... Haresh and Jason went above and beyond 😊 More