
Lexus of Arlington
Arlington Heights, IL
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3,627 Reviews of Lexus of Arlington
I asked the impossible of the salesperson, and instead of saying no - he took the time to ask me questions, listened and worked with me to find a car that was a better fit. I am thrilled with my new UX, and saying no - he took the time to ask me questions, listened and worked with me to find a car that was a better fit. I am thrilled with my new UX, and will certainly be referring my friends to Nus at Arlington Lexus. I spoke with, texted and emailed other people there (all great) and Nus was the best person I dealt with. He also sat with me and set the car up with my phone etc... More
In and out service and fair pricing. They answered all of my questions. Always have a rental car available and cleaned my car when I picked it up that day. my questions. Always have a rental car available and cleaned my car when I picked it up that day. More
A great experience. Very knowledgeable staff, always professional and friendly. My service technician, Haresh, explains everything before the work starts and keeps me updated with any changes. professional and friendly. My service technician, Haresh, explains everything before the work starts and keeps me updated with any changes. More
Mike in service was great to work with. I got his card and will be contacting him from now on but i am sure the rest of team is great as well. only thing that i saw wrong, my window switch button was pull and will be contacting him from now on but i am sure the rest of team is great as well. only thing that i saw wrong, my window switch button was pulled out of door and not pushed back in. easy fix but an oversight by the service team. came in for window replacement More
Haresh as always is very cordial, professional and always explains clearly what needs to done to the car, what is critical and what can be done later. explains clearly what needs to done to the car, what is critical and what can be done later. More
Harish was helpful and provided all of the information I needed and the service was completed quickly. He provided all of the details on what needs to be updated on the car. needed and the service was completed quickly. He provided all of the details on what needs to be updated on the car. More
Easy to schedule appointment. The service technician explained exactly what they were going to do and was just wonderful. Also very clean dealership. Excellent service explained exactly what they were going to do and was just wonderful. Also very clean dealership. Excellent service More
Call the Service department talk to Tom Prondzinski to Call the Service department talk to Tom Prondzinski to set up a time to have my car serviced and it was serviced on time. I’ve been servicing my cars Call the Service department talk to Tom Prondzinski to set up a time to have my car serviced and it was serviced on time. I’ve been servicing my cars at Arlington Lakes for 17 years and never had a problem. The work is done right and the person I was great. Ray D. More
Very grateful,i want to thank Hamza Shakir that help me find my car,ansswered all my question,spend three hours sitting at the computer to find me the right car.And i want special thanks Igor Zigic helped find my car,ansswered all my question,spend three hours sitting at the computer to find me the right car.And i want special thanks Igor Zigic helped me solve all the issues,and even i was helped by issues that are not his responsibility.Thank you very much !!! More