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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

January 06, 2021

Harish Trivedi went above and beyond his job duties to help me out. He is very professional customer service member with very positive attitude. He is an asset to the Arlington Lexus. More

by VASUNISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
January 06, 2021

I appreciated being able to sit upstairs isolated from others while I waited for my car. Mike talked with me on the phone about that option and Jose greeted me and took me upstairs as I had never been th More

by RGS3229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia and Mike from Service
January 06, 2021

Had a new salesman. No help from any of his peers! Very disappointed that my purchase did not leave me with any good feelings! All associates at this dealership should learn to work together. My salesman More

by STARGLOR
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edward Bijou
January 05, 2021

I had a slow leak in one tire and the dealership was able to take me right away. Jose Garcia also saw I needed a 30K service so that was done at the same time all right before Christmas. More

by JEANJANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
January 05, 2021

Alex Castro was great to work with. Would highly recommend this dealer and working with him. Kamil was also good. We are very happy with purchase decision and selection/availability More

by ManiM1191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Kamil Wojcik
January 04, 2021

every one at this dealership is a rock star !!! super friendly and professional, they went out of their way to accomodate me with the loaner and pick as well as drop from my home, while we waited for c More

by MAHSANMD2930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Marcin Ajdukiewicz
January 04, 2021

Ed was very generous and helpful to me. The service schedule was quick and satisfactory.Ed was very through and detailed about my first Lexus service . More

by GAURAVSHEKHARSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ED
January 02, 2021

I received none of the perks my salesman told me I would get once I reached finance. I thought the F-sport was equipped with fog lights as I had built my vehicle online. Of course my vehicle didn’t have th More

by MIZMARIMAC
Price
Recommend Dealer
No
Employees Worked With
Edgar Martinez
January 01, 2021

Wonderful service! We will continue to bring our cars for work at Arlington Lexus! We needed work and a loaner was given and because part was needed the loaner was kept over night. Great customer care! More

by SOLA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
December 31, 2020

Absolutely amazing service as always . Made getting a new car fast and easy. Was able to find the car I loved from the astounding amount of options. More

by Patinho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cooper, Hugh Stinnette, Terry Krawczyk, Marcin Ajdukiewicz, Nagarajan Raju, Oksana Sahan, Vladamir Tanev, Marcin Wierzba, Orest Zubrycky, Matthew Pettis
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