
Lexus of Arlington
Arlington Heights, IL
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3,622 Reviews of Lexus of Arlington
Harish Trivedi went above and beyond his job duties to help me out. He is very professional customer service member with very positive attitude. He is an asset to the Arlington Lexus. help me out. He is very professional customer service member with very positive attitude. He is an asset to the Arlington Lexus. More
I appreciated being able to sit upstairs isolated from others while I waited for my car. Mike talked with me on the phone about that option and Jose greeted me and took me upstairs as I had never been th others while I waited for my car. Mike talked with me on the phone about that option and Jose greeted me and took me upstairs as I had never been there before. More
Had a new salesman. No help from any of his peers! Very disappointed that my purchase did not leave me with any good feelings! All associates at this dealership should learn to work together. My salesman disappointed that my purchase did not leave me with any good feelings! All associates at this dealership should learn to work together. My salesman did the best he possibly could do under the circumstances. I do not blame him.... I blame the dealership! I had to visit the dealership today....my salesman who sold me the car quit a few days ago. I was greeted by Ed Bijou...he found my CD's I left in my traded in vehicle and he sat with me in my car and went over the electronics. Eddy is a gem....very understanding and patient. He is a valuable person at this dealership! He will take me under his wing as his customer now. More
I had a slow leak in one tire and the dealership was able to take me right away. Jose Garcia also saw I needed a 30K service so that was done at the same time all right before Christmas. to take me right away. Jose Garcia also saw I needed a 30K service so that was done at the same time all right before Christmas. More
Alex Castro was great to work with. Would highly recommend this dealer and working with him. Kamil was also good. We are very happy with purchase decision and selection/availability recommend this dealer and working with him. Kamil was also good. We are very happy with purchase decision and selection/availability More
every one at this dealership is a rock star !!! super friendly and professional, they went out of their way to accomodate me with the loaner and pick as well as drop from my home, while we waited for c friendly and professional, they went out of their way to accomodate me with the loaner and pick as well as drop from my home, while we waited for correct tires to arrive ! More
Ed was very generous and helpful to me. The service schedule was quick and satisfactory.Ed was very through and detailed about my first Lexus service . schedule was quick and satisfactory.Ed was very through and detailed about my first Lexus service . More
I received none of the perks my salesman told me I would get once I reached finance. I thought the F-sport was equipped with fog lights as I had built my vehicle online. Of course my vehicle didn’t have th get once I reached finance. I thought the F-sport was equipped with fog lights as I had built my vehicle online. Of course my vehicle didn’t have the lights. I am disappointed with my purchase. No one has reached out to me since. This really was a December to Remember. More
Wonderful service! We will continue to bring our cars for work at Arlington Lexus! We needed work and a loaner was given and because part was needed the loaner was kept over night. Great customer care! for work at Arlington Lexus! We needed work and a loaner was given and because part was needed the loaner was kept over night. Great customer care! More
Absolutely amazing service as always . Made getting a new car fast and easy. Was able to find the car I loved from the astounding amount of options. car fast and easy. Was able to find the car I loved from the astounding amount of options. More