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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

December 31, 2020

I was helped and given the payment plan I was asking for. I test drove a new vehicle quickly and able to look at plenty of new models. More

by THEUNIT131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Spainer, Nusrath Khan
December 30, 2020

Excellent service. Very friendly and knowledgeable employees. They took my car in right away and went to work so I only waited 30 minutes. Very professional. More

by 350 customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
December 30, 2020

I was greeted at my appointment time by my service consultant. I received a loner and was updated on the amount of time the repair would take. Everyone was kind and considerate. More

by DRJJD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
December 30, 2020

Haresh is a star. He was prompt with his commitment and provided right advise and recommendations for current and future service. Will come back for next service. More

by GAGANSINGH
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
December 30, 2020

Excellent! Friendly and very professional! Edgar quickly found answers to all our questions. We had to make the purchase online because of the Coronavirus and our daughter took the test drive for us. Our ba More

by TJGH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamza Shakir--very responsive to our online query!, Jim Cooper, Edgar Martinez
December 27, 2020

Love my Lexus & the service I get from yourservice Love my Lexus & the service I get from your service dept.... Tom Prondzinski does a great job of explaining everything that will be done with my ca More

by LINDAJ317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
December 26, 2020

Sold me a used Lexus with undeclared damage. It should have been spoted in a routine inspection which they did not do or disclose. Now I'm out additional $600 for replacing a front ball joint! I do not re More

by XSNIRVANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Murphy Han
December 23, 2020

The services was great. I got a loaner and after the service is complete, I returned the loaner. Having loaner car helped in accomplishing my daily tasks while the car is serviced. More

by KOMPEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
December 22, 2020

The car needed it's 45k checkup. When I arrived they said it wood take an hour and it did. Great service. It was all covered by the warranty. More

by STEPHEN_SCHEFF
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
December 22, 2020

Tom P. was very helpful. He let me know that the part was ordered and called when the part was in. Thank you very much. More

by COBRAWON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
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