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Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,625 Reviews of Lexus of Arlington

January 02, 2021

I received none of the perks my salesman told me I would get once I reached finance. I thought the F-sport was equipped with fog lights as I had built my vehicle online. Of course my vehicle didn’t have th More

by MIZMARIMAC
Price
Recommend Dealer
No
Employees Worked With
Edgar Martinez
January 01, 2021

Wonderful service! We will continue to bring our cars for work at Arlington Lexus! We needed work and a loaner was given and because part was needed the loaner was kept over night. Great customer care! More

by SOLA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
December 31, 2020

Absolutely amazing service as always . Made getting a new car fast and easy. Was able to find the car I loved from the astounding amount of options. More

by Patinho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cooper, Hugh Stinnette, Terry Krawczyk, Marcin Ajdukiewicz, Nagarajan Raju, Oksana Sahan, Vladamir Tanev, Marcin Wierzba, Orest Zubrycky, Matthew Pettis
December 31, 2020

I was helped and given the payment plan I was asking for. I test drove a new vehicle quickly and able to look at plenty of new models. More

by THEUNIT131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Spainer, Nusrath Khan
December 30, 2020

Excellent service. Very friendly and knowledgeable employees. They took my car in right away and went to work so I only waited 30 minutes. Very professional. More

by 350 customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
December 30, 2020

I was greeted at my appointment time by my service consultant. I received a loner and was updated on the amount of time the repair would take. Everyone was kind and considerate. More

by DRJJD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
December 30, 2020

Haresh is a star. He was prompt with his commitment and provided right advise and recommendations for current and future service. Will come back for next service. More

by GAGANSINGH
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
December 30, 2020

Excellent! Friendly and very professional! Edgar quickly found answers to all our questions. We had to make the purchase online because of the Coronavirus and our daughter took the test drive for us. Our ba More

by TJGH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamza Shakir--very responsive to our online query!, Jim Cooper, Edgar Martinez
December 27, 2020

Love my Lexus & the service I get from yourservice Love my Lexus & the service I get from your service dept.... Tom Prondzinski does a great job of explaining everything that will be done with my ca More

by LINDAJ317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
December 26, 2020

Sold me a used Lexus with undeclared damage. It should have been spoted in a routine inspection which they did not do or disclose. Now I'm out additional $600 for replacing a front ball joint! I do not re More

by XSNIRVANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Murphy Han
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