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Lexus of Arlington

Arlington Heights, IL

4.7
3,627 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,627 Reviews of Lexus of Arlington

December 27, 2020

Love my Lexus & the service I get from yourservice Love my Lexus & the service I get from your service dept.... Tom Prondzinski does a great job of explaining everything that will be done with my ca More

by LINDAJ317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
December 26, 2020

Sold me a used Lexus with undeclared damage. It should have been spoted in a routine inspection which they did not do or disclose. Now I'm out additional $600 for replacing a front ball joint! I do not re More

by XSNIRVANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Murphy Han
December 23, 2020

The services was great. I got a loaner and after the service is complete, I returned the loaner. Having loaner car helped in accomplishing my daily tasks while the car is serviced. More

by KOMPEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
December 22, 2020

The car needed it's 45k checkup. When I arrived they said it wood take an hour and it did. Great service. It was all covered by the warranty. More

by STEPHEN_SCHEFF
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
December 22, 2020

Tom P. was very helpful. He let me know that the part was ordered and called when the part was in. Thank you very much. More

by COBRAWON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
December 21, 2020

The service was timely and stuff was professional and friendly. Facility was clean and nicely managed. It was only oil change and service was explained professionally. Mark Berkun More

by MBERKUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
December 21, 2020

Marcin Wierzba was awesome! He helped me get the car I needed at a great price. I am very thankful to him for all his help. More

by MARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Wierzba
December 18, 2020

This was my best car buying experience by far. Especially, Eddy was great to work with. In fact, this experience was so good that my next car will also likely be a Lexus and I am sure I will be ch More

by ALVI_TARIQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou
December 18, 2020

The service technician was very professional and personal. He made suggestions for a major fix, which I appreciated. Good and dependable service which I am thankful for. Go More

by gsugiura
Recommend Dealer
Yes
Employees Worked With
Tim Webb
December 18, 2020

Just had my car serviced. Great support by all involved - done on time and at the cost I expected. Special thanks to Hareesh - always a great service advisor who makes sure customer is happy. More

by ROB.SHERWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hareesh T, Alex Castro
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