Lexus of Arlington

The services was great. I got a loaner and after the service is complete, I returned the loaner. Having loaner car helped in accomplishing my daily tasks while the car is serviced. service is complete, I returned the loaner. Having loaner car helped in accomplishing my daily tasks while the car is serviced. More

The car needed it's 45k checkup. When I arrived they said it wood take an hour and it did. Great service. It was all covered by the warranty. it wood take an hour and it did. Great service. It was all covered by the warranty. More

Tom P. was very helpful. He let me know that the part was ordered and called when the part was in. Thank you very much. ordered and called when the part was in. Thank you very much. More

The service was timely and stuff was professional and friendly. Facility was clean and nicely managed. It was only oil change and service was explained professionally. Mark Berkun friendly. Facility was clean and nicely managed. It was only oil change and service was explained professionally. Mark Berkun More

Marcin Wierzba was awesome! He helped me get the car I needed at a great price. I am very thankful to him for all his help. needed at a great price. I am very thankful to him for all his help. More

This was my best car buying experience by far. Especially, Eddy was great to work with. In fact, this experience was so good that my next car will also likely be a Lexus and I am sure I will be ch Especially, Eddy was great to work with. In fact, this experience was so good that my next car will also likely be a Lexus and I am sure I will be checking with Lexus of Arlington first! More

The service technician was very professional and personal. He made suggestions for a major fix, which I appreciated. Good and dependable service which I am thankful for. Go personal. He made suggestions for a major fix, which I appreciated. Good and dependable service which I am thankful for. Go More

Just had my car serviced. Great support by all involved - done on time and at the cost I expected. Special thanks to Hareesh - always a great service advisor who makes sure customer is happy. - done on time and at the cost I expected. Special thanks to Hareesh - always a great service advisor who makes sure customer is happy. More

Ed Thalhammer did an excellent job of coordinating the work on my two Lexus's and provided timely communications. I have been a Lexus driver since 1997 and have not been disappointed. I bought all three work on my two Lexus's and provided timely communications. I have been a Lexus driver since 1997 and have not been disappointed. I bought all three of my Lexuses at Arlington Lexus. About this survey: Tim Webb, my usual service consultant apparently no longer works at Arlington Lexus, but he is listed below. Ed Thalhammer, my service consultant yesterday is not even listed. I got another survey from the general manager of Arlington Lexus that I tried to fill out but i8t made no sense. If you want customers to complete surveys they should be accurate, current, and intelligible. More

The dealership facility is well kept. Staff is very professional, nice and polite. My family has three Lexus, two from Bob Rohrmann and one from Highland Park. Jose Garcia is very friendly, knowledgeab professional, nice and polite. My family has three Lexus, two from Bob Rohrmann and one from Highland Park. Jose Garcia is very friendly, knowledgeable and like to work with the Customers. More