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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

December 21, 2020

The service was timely and stuff was professional and friendly. Facility was clean and nicely managed. It was only oil change and service was explained professionally. Mark Berkun More

by MBERKUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
December 21, 2020

Marcin Wierzba was awesome! He helped me get the car I needed at a great price. I am very thankful to him for all his help. More

by MARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Wierzba
December 18, 2020

This was my best car buying experience by far. Especially, Eddy was great to work with. In fact, this experience was so good that my next car will also likely be a Lexus and I am sure I will be ch More

by ALVI_TARIQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou
December 18, 2020

The service technician was very professional and personal. He made suggestions for a major fix, which I appreciated. Good and dependable service which I am thankful for. Go More

by gsugiura
Recommend Dealer
Yes
Employees Worked With
Tim Webb
December 18, 2020

Just had my car serviced. Great support by all involved - done on time and at the cost I expected. Special thanks to Hareesh - always a great service advisor who makes sure customer is happy. More

by ROB.SHERWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hareesh T, Alex Castro
December 18, 2020

Ed Thalhammer did an excellent job of coordinating the work on my two Lexus's and provided timely communications. I have been a Lexus driver since 1997 and have not been disappointed. I bought all three More

by OD818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Thalhammer
December 17, 2020

The dealership facility is well kept. Staff is very professional, nice and polite. My family has three Lexus, two from Bob Rohrmann and one from Highland Park. Jose Garcia is very friendly, knowledgeab More

by zkhan30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
December 17, 2020

I received awesome service. Lexus is indeed the best. I was able to received additional important and knowledgeable information about my vehicle. Excellent customer service More

by elofters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Librizzi, Bob Slack
December 16, 2020

Very courteous people to work withGet immediate Very courteous people to work with Get immediate appointment plus some discounts on the charges Wash the car clean when done Very pleasant app expe More

by JAYTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
December 16, 2020

Great service advisor Tom Prondzinski. He found the problem, explained the plan and coordinated the repairs. He kept informing me with the different steps he took. More

by RAYDAOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
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