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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

December 16, 2020

There were employees not wearing masks in the showroom; two of the employees were managers. I am not sure I will return for service to this dealership. I have owned 12 Lexus vehicles, and it appears this d More

by JOHNCYGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Esteban
December 15, 2020

Great service. I bring all of my Lexus cars here. always look forward to coming in. Always leave feeling like I’ve served and respected. More

by tony@anthonybynum.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Librizzi
December 15, 2020

Lexus of Arlington always does a great job of explaining to me what's wrong with my car and what they can do to help. They are very friendly and always seem to have a solution to my car troubles! More

by BERNICEVILLANUEVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
December 15, 2020

Once again I had a very pleasant experience servicing my Lexus here, the service advisor EDWIN THALHAMMER was very professional and nice to deal with, he explained all the necessary and recommended maintena More

by R.N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
December 14, 2020

I highly recommend Lexus of Arlington. We had excellent service by Esteban and the service department. We were given prompt and professional attention. We always enjoy the washed car, too! More

by dstumbris5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban
December 14, 2020

Great service from Arlington Lexus. I have been a customer for many years and appreciate the consistent great service. From scheduling to completion, everything went perfectly with no hassles or sur More

by ROB.SHERWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
December 12, 2020

Thank you for an excellent service experience. I was in and out in to time. No Hassle. That is how a great service should be. More

by SOJERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb
December 10, 2020

Clean, Fast and Efficient Service at Arlington Lexus. Tom Prondzinski is an excellent Service Manager and Advisor! We live in Wisconsin but purchased the car from Arlington Lexus and have had it serviced the More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
December 10, 2020

Mr. Trivedi was courteous and professional. I do not like the business process of rotating my tires because car is 3 years old with 12,500 miles!! Lounge was comfortable and appointment met expectations. More

by LENSACCHITELLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cooper, Haresh Trivedi
December 10, 2020

He is kind and really nice . Responding so fast and communication so good. He was looks like respected my experience and then he know his job More

by golfylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban
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