Lexus of Arlington

Ed Thalhammer did an excellent job of coordinating the work on my two Lexus's and provided timely communications. I have been a Lexus driver since 1997 and have not been disappointed. I bought all three work on my two Lexus's and provided timely communications. I have been a Lexus driver since 1997 and have not been disappointed. I bought all three of my Lexuses at Arlington Lexus. About this survey: Tim Webb, my usual service consultant apparently no longer works at Arlington Lexus, but he is listed below. Ed Thalhammer, my service consultant yesterday is not even listed. I got another survey from the general manager of Arlington Lexus that I tried to fill out but i8t made no sense. If you want customers to complete surveys they should be accurate, current, and intelligible. More

The dealership facility is well kept. Staff is very professional, nice and polite. My family has three Lexus, two from Bob Rohrmann and one from Highland Park. Jose Garcia is very friendly, knowledgeab professional, nice and polite. My family has three Lexus, two from Bob Rohrmann and one from Highland Park. Jose Garcia is very friendly, knowledgeable and like to work with the Customers. More

I received awesome service. Lexus is indeed the best. I was able to received additional important and knowledgeable information about my vehicle. Excellent customer service was able to received additional important and knowledgeable information about my vehicle. Excellent customer service More

Very courteous people to work withGet immediate Very courteous people to work with Get immediate appointment plus some discounts on the charges Wash the car clean when done Very pleasant app expe Very courteous people to work with Get immediate appointment plus some discounts on the charges Wash the car clean when done Very pleasant app experience every time I visit my hem Good friendly people including the Manager More

Great service advisor Tom Prondzinski. He found the problem, explained the plan and coordinated the repairs. He kept informing me with the different steps he took. problem, explained the plan and coordinated the repairs. He kept informing me with the different steps he took. More

There were employees not wearing masks in the showroom; two of the employees were managers. I am not sure I will return for service to this dealership. I have owned 12 Lexus vehicles, and it appears this d two of the employees were managers. I am not sure I will return for service to this dealership. I have owned 12 Lexus vehicles, and it appears this dealership has most the Lexus focus. More

Great service. I bring all of my Lexus cars here. always look forward to coming in. Always leave feeling like I’ve served and respected. look forward to coming in. Always leave feeling like I’ve served and respected. More

Lexus of Arlington always does a great job of explaining to me what's wrong with my car and what they can do to help. They are very friendly and always seem to have a solution to my car troubles! to me what's wrong with my car and what they can do to help. They are very friendly and always seem to have a solution to my car troubles! More

Once again I had a very pleasant experience servicing my Lexus here, the service advisor EDWIN THALHAMMER was very professional and nice to deal with, he explained all the necessary and recommended maintena Lexus here, the service advisor EDWIN THALHAMMER was very professional and nice to deal with, he explained all the necessary and recommended maintenance needed for my car and when I received the car it was very clean and nice. Thanks alot for the team this place. More

I highly recommend Lexus of Arlington. We had excellent service by Esteban and the service department. We were given prompt and professional attention. We always enjoy the washed car, too! service by Esteban and the service department. We were given prompt and professional attention. We always enjoy the washed car, too! More