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Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,625 Reviews of Lexus of Arlington

February 02, 2023

Service provider when I bring my car in is always tiptop takes good care of me. More

by josephngreco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Feb 02, 2023 -

Lexus of Arlington responded

Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

February 02, 2023

Very professional,respectful,honest and knowledgeable. My car is just what they described that it is. More

by REICHHORN20
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Brown
Report | Print
Feb 02, 2023 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

Feb 03, 2023 -

REICHHORN20 responded

Thank you, I drove the car to Idaho and I love the car Thank you for the great deal you gave me and saving the car for me

February 02, 2023

The people working there are very nice. That is too bad that this dealership charges 3% for using credit cards. More

by MXD898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Tony Coyoc, Eddie Garcia
Report | Print
Feb 02, 2023 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 02, 2023

Igor was super helpful and provided great service. Will definitely purchase from this dealership again. More

by AMANWILS4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Igor Zigic
Report | Print
Feb 02, 2023 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 02, 2023

Lori and Sunny were outstanding I felt the TRUTHFULNESS and HONESTY of both these employees was something I will. remember for a very long time More

by petekonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Chang - Technician, Lori Devega
Report | Print
Feb 03, 2023 -

Lexus of Arlington responded

Thank you for the kind words for Lori and Sunny! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 02, 2023

Great service knowledgeable employees. Laurie was my service advisor and kept me informed on the status of my vehicle. More

by janetkemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Feb 03, 2023 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Lori and our team. We're glad to hear we delivered such a great experience!

February 01, 2023

Jordan and his team were outstanding! !! They helped me get the exact new Lexus that my wife wanted and she absolutely loves it. I would HIGHLY recommend this dealership. I did the enti More

by Nascar236
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Zell
Report | Print
Feb 02, 2023 -

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 31, 2023

Loved the place, first time there and everyone was very friendly, also, Chris, my advisor, was really good communicating updates on the status of my car More

by jauregui7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figler
Report | Print
Feb 01, 2023 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2023

Everything worked out fine. Very nice people to deal with there. No complaints and fair price. More

by ilaporte
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joanna, Kamil Wojcik
Report | Print
Jan 31, 2023 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

January 30, 2023

Jose was great work with. The service I received was fast and with the highest quality. More

by Josey Crisostomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Josie Garcia, Victor Aguilar, Jeff Hearley
Report | Print
Jan 31, 2023 -

Lexus of Arlington responded

Thanks for sharing about your experience with Jose and our team here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

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