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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

July 28, 2020

Haresh and his department have always taken such good care of my Lexus and me. I can honestly say I would never trust my car to anyone else. They are the best! More

by oopslkg
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
July 28, 2020

Tom informed me about a recall and offered me an option to either stay and wait or a loaner car. I chose to stay and wait but it was nice to be offered a loaner car. More

by Kris
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
July 28, 2020

I will go nowhere but here Thanks to Haresh. He got me through the process quickly and efficiently without any problems,. I come here because of Haresh. The experience was f More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
July 27, 2020

recall and 20,000 mile service the employees handled the recall and the 20,000 service in the manner and in the time that they had indicated. The loaner was good. More

by ALLAN.JACOBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
July 27, 2020

Service beyond and above expectations After deciding it was time to replace a 2005Lexus, I immediately contacted Jim Cooper to see what he and .mark Burdeen could suggest. We had a set of More

by p_bernstein_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cooper, Mark Burdeen, Haresh Trivedi
July 27, 2020

I like the service I use this service from 2001 and will continue use Lexus in future.. Excellent service, knowledge employee.. it's was my 1st service with my new Lex More

by perepelitskyklara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Haresh Trivedi, Tim Webb, Orest Zubrycky
July 25, 2020

We have enjoyed the service over the years of leasing a car through this dealership. However at lease/there has been a slow and sometimes unresponsive request for information in our buy-out of the car at More

by DONRUBINO
Recommend Dealer
Yes
Employees Worked With
Ygor Agarov, Jim Cooper, Mark Burdeen
July 25, 2020

My first oil change at Lexus of Arlington. It was a first class experience from the time we entered the Service doors to the time we left the dealership. More

by wowchuk
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
July 24, 2020

Recall Solution I was completely in the hands of Tom. He treated me fairly and went well beyond my expectations to accommodate my needs. The Service Team at Lexus of More

by stuld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
July 23, 2020

turnaround time in receiving vehicle back was to loon I had a 2 month delay in getting a windshield replaced. I kept receiving dates for repair that continued to be extended. I finally reached out to a ma More

by SHINKLE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia servive, Thomas Prondzinski
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