
Lexus of Arlington
Arlington Heights, IL
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3,622 Reviews of Lexus of Arlington
Haresh and his department have always taken such good care of my Lexus and me. I can honestly say I would never trust my car to anyone else. They are the best! care of my Lexus and me. I can honestly say I would never trust my car to anyone else. They are the best! More
Tom informed me about a recall and offered me an option to either stay and wait or a loaner car. I chose to stay and wait but it was nice to be offered a loaner car. to either stay and wait or a loaner car. I chose to stay and wait but it was nice to be offered a loaner car. More
I will go nowhere but here Thanks to Haresh. He got me through the process quickly and efficiently without any problems,. I come here because of Haresh. The experience was f Thanks to Haresh. He got me through the process quickly and efficiently without any problems,. I come here because of Haresh. The experience was flawless, More
recall and 20,000 mile service the employees handled the recall and the 20,000 service in the manner and in the time that they had indicated. The loaner was good. the employees handled the recall and the 20,000 service in the manner and in the time that they had indicated. The loaner was good. More
Service beyond and above expectations After deciding it was time to replace a 2005Lexus, I immediately contacted Jim Cooper to see what he and .mark Burdeen could suggest. We had a set of After deciding it was time to replace a 2005Lexus, I immediately contacted Jim Cooper to see what he and .mark Burdeen could suggest. We had a set of wants. Had to be 2017-2019 with low mileage and in excellent condition. Within 24 hours I got a call back with two options. They had given us a choice of which to drive and it was a no-brainer. It had been returned on lease and was in perfect condition. A excellent choice. Within 48 hours we had purchased and driven home in our new 2017 ES350. We always come to Arlington Lexus because of the quality of service. By the way, there is a dealer 5 minutes from home but we have chosen to purchase and service our cars at Arlington Lexus. More
I like the service I use this service from 2001 and will continue use Lexus in future.. Excellent service, knowledge employee.. it's was my 1st service with my new Lex I use this service from 2001 and will continue use Lexus in future.. Excellent service, knowledge employee.. it's was my 1st service with my new Lexus. More
We have enjoyed the service over the years of leasing a car through this dealership. However at lease/there has been a slow and sometimes unresponsive request for information in our buy-out of the car at car through this dealership. However at lease/there has been a slow and sometimes unresponsive request for information in our buy-out of the car at lease-end More
My first oil change at Lexus of Arlington. It was a first class experience from the time we entered the Service doors to the time we left the dealership. class experience from the time we entered the Service doors to the time we left the dealership. More
Recall Solution I was completely in the hands of Tom. He treated me fairly and went well beyond my expectations to accommodate my needs. The Service Team at Lexus of I was completely in the hands of Tom. He treated me fairly and went well beyond my expectations to accommodate my needs. The Service Team at Lexus of Arlington is terrific. More
turnaround time in receiving vehicle back was to loon I had a 2 month delay in getting a windshield replaced. I kept receiving dates for repair that continued to be extended. I finally reached out to a ma I had a 2 month delay in getting a windshield replaced. I kept receiving dates for repair that continued to be extended. I finally reached out to a manager and i emailed Lexus. More